Customer Development Specialist

This is a fully remote position, open to applicants in Kansas, +1 more state.

📋 Description

• Cultivate and maintain long-term relationships with essential veterinary practices to identify needs and provide recommendations that align with sales targets.

• Collaborate with designated sales districts to formulate business plans, develop leads, and implement strategies within targeted accounts to maximize sales growth.

• Employ a multi-channel strategy to engage specific customers remotely with tailored content and offers through Veeva CRM.

• Maintain comprehensive technical expertise regarding Elanco’s product offerings to successfully lead new product launches and brand initiatives.

• Achieve all sales goals and key performance metrics to ensure both territory success and customer satisfaction.

• Propel the sales of Elanco products within a designated geographical area.

• Leverage the CVS selling model, territory management, and digital marketing strategies to deliver an outstanding customer experience while optimizing sales performance.

⛳️ Requirements

• An Associate degree or a High School Diploma / GED with equivalent experience.

• Prior experience in inside sales or within the animal health sector.

• Aptitude for Customer Value Selling (CVS).

• Competence in digital tools including CRM (Salesforce/Veeva) and MS Teams.

• Excellent communication, interpersonal, and presentation abilities.

• Capacity to strategically identify and resolve customer issues utilizing Elanco's organizational capabilities.

• Extensive knowledge of the Companion Animal market, including customers and products.

• Proven success in delivering innovative customer solutions.

• Residency in the Great Plains (Kansas City, KS/Omaha, NE) is required for eligibility.

• A bachelor’s degree (BS/BA) or Registered Veterinary Technician (RVT) certification is preferred.

🏝️ Benefits

• Multiple relocation packages.

• Two weeklong shutdowns (mid-summer and year-end) in the US, in addition to PTO.

• 8-week parental leave.

• 9 Employee Resource Groups.

• Annual bonus offering.

• Flexible work arrangements.

• Up to 6% 401K matching.

• Company-matching 401(k).

• Vacation benefits.

• Medical, dental, vision, and prescription drug benefits.

• Healthcare and/or dependent day care flexible spending accounts.

• Life insurance and death benefits.

• Certain time off and leave of absence benefits.

• Employee assistance program.

• Fitness benefits.

• Employee clubs and activities.