Customer Development Specialist

This is a fully remote position, open to applicants in Iowa, +1 more state.

📋 Description

• Develop and cultivate long-lasting relationships with key veterinary practices to identify their needs and provide recommendations aimed at achieving sales goals.

• Collaborate with assigned sales districts to formulate business plans, nurture leads, and implement strategies in targeted accounts for maximum sales growth.

• Utilize a multi-channel approach to engage specific customers remotely with tailored content and offers through Veeva CRM.

• Maintain comprehensive technical knowledge of Elanco’s product portfolio to effectively spearhead new product launches and brand initiatives.

• Fulfill all sales objectives and key performance metrics to ensure success within the territory and enhance customer satisfaction.

• Propel sales of Elanco products within a designated geography by employing the CVS selling model, territory management, and digital marketing strategies.

⛳️ Requirements

• An associate degree or High School Diploma / GED with equivalent experience.

• Prior experience in inside sales or within the animal health industry.

• Aptitude for Customer Value Selling (CVS).

• Proficiency in digital tools, including CRM (Salesforce/Veeva) and MS Teams.

• Must reside in North Central (Des Moines, Iowa City, or Rochester, MN) to qualify.

• Preferred: An undergraduate degree (BS/BA) or certification as a Registered Veterinary Technician (RVT).

• Preferred: Strong communication, interpersonal, and presentation abilities.

• Preferred: Capability to strategically identify and resolve customer issues utilizing Elanco’s organizational strengths.

• Preferred: Comprehensive knowledge of the Companion Animal market, including customers and products.

• Preferred: A proven history of delivering innovative customer solutions.

🏝️ Benefits

• Multiple relocation packages.

• Two weeklong shutdowns (mid-summer and year-end) in the US (in addition to PTO).

• 8-week parental leave.

• 9 Employee Resource Groups.

• Annual bonus offering.

• Flexible work arrangements.

• Up to 6% 401K matching.

• Company-matching 401(k).

• Vacation benefits.

• Medical, dental, vision, and prescription drug benefits.

• Healthcare and/or dependent day care flexible spending accounts.

• Life insurance and death benefits.

• Time off and leave of absence benefits.

• Employee assistance program.

• Fitness benefits.

• Employee clubs and activities.