Customer Development Specialist

This is a fully remote position, open to applicants in Florida.

📋 Description

• Build and maintain long-term relationships with essential veterinary practices to identify their needs and provide recommendations aimed at achieving sales goals.

• Collaborate with designated sales districts to develop business plans, cultivate leads, and implement strategies in target accounts for maximum sales growth.

• Utilize a multi-channel strategy to engage specific customers remotely with tailored content and offers through Veeva CRM.

• Keep an extensive technical understanding of Elanco’s product range to effectively spearhead new product launches and brand initiatives.

• Achieve all sales objectives and essential sales metrics to guarantee territory success and customer satisfaction.

⛳️ Requirements

• Associate degree or High School Diploma / GED with equivalent experience.

• Prior experience in inside sales or within the animal health sector.

• Aptitude for Customer Value Selling (CVS).

• Proficient in digital tools, including CRM systems (Salesforce/Veeva) and MS Teams.

• Residency in Florida Gulf (Tampa, St. Pete, Sarasota, Naples) is required for eligibility.

• Preference for candidates with an undergraduate degree (BS/BA) or Registered Veterinary Technician (RVT) certification.

• Excellent communication, interpersonal, and presentation abilities.

• Capability to strategically identify and resolve customer issues utilizing Elanco's organizational strengths.

• Comprehensive knowledge of the Companion Animal market, its customers, and products.

• Proven history of delivering innovative customer solutions.

• Travel requirement: 5-10%.

🏝️ Benefits

• Various relocation packages available.

• Two week-long shutdowns (mid-summer and year-end) in the US, in addition to PTO.

• 8-week parental leave policy.

• 9 Employee Resource Groups to participate in.

• Annual bonus opportunities.

• Flexible work arrangements offered.

• Up to 6% 401K matching program.

• Vacation benefits provided.

• Comprehensive medical, dental, vision, and prescription drug coverage.

• Flexible benefits options, including healthcare and/or dependent daycare flexible spending accounts.

• Life insurance and death benefits included.

• Time off and leave of absence benefits available.

• Well-being benefits, encompassing an employee assistance program, fitness benefits, and various employee clubs and activities.