Customer Contract Principal I

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Take full ownership of the contracts process, coordinating and finalizing contractual documents to ensure alignment with specified scopes of work.

• Lead the negotiation and drafting of financial and contractual terms within intricate customer agreements.

• Identify financial risks, evaluate budget implications, and ensure contract modifications conform to internal standards.

• Provide insightful analysis and recommendations to internal stakeholders and Project Leads.

• Communicate financial and contractual challenges and escalate significant discrepancies to leadership.

• Collaborate with the Pricing and Proposals teams to finalize budgets and financial models effectively.

• Present and negotiate financial terms with customers to achieve mutually beneficial agreements.

• Drive quarterly contracting objectives through effective workload management, prioritization, and delivery planning.

• Cultivate stakeholder relationships and work independently alongside Project Leads, Business Development, and customers.

• Participate in meetings or calls with Project Leads and customers as necessary.

• Update and maintain records in CRM and Contract Management systems following CCM processes.

• Complete documents and associated tasks within departmental metrics and timelines.

• Adhere to CCM review processes and assess contracts for completeness, accuracy, and compliance with guidelines.

• Adjust priorities, identify issues early, and adapt to changes within a dynamic organization.

• Carry out other assigned responsibilities.

⛳️ Requirements

• BA/BS degree in Business Administration, Finance, or a Legal field, with a minimum of 3 to 6 years of experience, preferably in contract drafting and/or contract management within a pharmaceutical research, go-to-market, and/or healthcare setting; or an equivalent combination of education, training, and experience.

• Customer-focused, self-motivated, and proactive.

• Adaptability in responding to job demands.

• Strong problem-solving abilities and exceptional attention to detail.

• Capability to manage multiple tasks simultaneously and meet tight deadlines.

• Robust analytical skills.

• Ability to work effectively in a team environment and maintain positive working relationships.

• Effective time management skills.

• Proficiency in prioritizing multiple tasks with management guidance and oversight.

• Excellent interpersonal, verbal, and written communication skills.

• Positive and adaptable attitude toward new and/or unconventional work assignments.

• Consistent delivery of high-quality work products.

• Strong organizational skills.

• Ability to thrive under pressure and adjust to changing priorities.

• Professional capability to interact with individuals at all levels and various personalities.

• Strong interpersonal skills and the ability to collaborate effectively with others.

🏝️ Benefits

• Opportunities for career development and advancement.

• Supportive and engaged line management.

• Technical and therapeutic area training provided.

• Peer recognition initiatives.

• Comprehensive total rewards program.

• Commitment to an inclusive culture.

• Minimal travel requirements (up to 25%).