Customer Assistant

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee and cultivate relationships with a diverse client portfolio

• Analyze market trends and local activities

• Spot opportunities for cross-selling and upselling valuable services

• Facilitate negotiations between buyers and sellers

• Provide exceptional, customer-centric service through a consultative method

• Track property interest and progress, adjusting strategies as necessary

• Ensure compliance and maintain updated administrative systems

• Deliver a superior customer experience

• Meet sales and customer-experience objectives

• Collaborate with buyers and sellers to prompt offers and finalize property transactions

⛳️ Requirements

• Proven experience in consultative sales and negotiation techniques

• Excellent communication and empathetic skills

• Capacity to quickly establish trust and authentic connections

• Commitment to a customer-first philosophy

• Ability to confidently and persuasively promote services

• Highly organized with a keen attention to detail

• Proficient in managing administrative responsibilities

• Comfortable with technology and proficient in using IT systems and CRM tools

🏝️ Benefits

• 25 days of annual leave

• Days off for celebrations

• All necessary technology provided directly to your location

• 24/7 Employee Assistance Programme

• Exclusive discounts on Purplebricks properties

• Customized commission structures

• Life Assurance coverage

• Opportunity to earn an extra £10,000 in performance bonuses

• Flexibility to work from any location within the UK

• No fixed office requirements and no exhausting commutes

• Opportunities for internal promotions