
Cruise Booker, Part Time
Posted 1 day ago

Posted 1 day ago
This is a fully remote position, open to applicants anywhere in the world.
• Responsible for coordinating and organizing business travel, including bookings and accommodations for clients.
• Make all necessary arrangements such as researching and reserving flights, ground transportation, lodging, and other travel-related services.
• Manage expenses, track reimbursements, and provide support to travelers while they are on the road.
• Issue airline tickets, vouchers, and other travel documents.
• Offer customers travel advice and information about local attractions.
• Address customer inquiries and resolve any travel-related issues.
• Stay informed about industry news and developments.
• Ensure customer needs are addressed promptly and satisfactorily.
• Keep updated on all forms of payment accepted by the agency.
• Collaborate with external vendors to secure the best prices and special deals for customers.
• Guarantee customer satisfaction through effective communication and follow-up.
• Strong communication and customer service abilities.
• Exceptional organizational skills.
• Familiarity with booking systems and software.
• Knowledge of relevant industry rules, regulations, and requirements.
• Attentiveness to customers' desires, questions, and needs.
• Capability to manage multiple tasks while maintaining attention to detail.
• Initiative to anticipate customer needs when necessary.
• Flexibility to work your own hours.
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