CRM Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the daily administration and optimization of Microsoft Dynamics Sales Hub

• Collaborate with stakeholders to identify and prioritize CRM enhancements and strategic roadmap

• Create, document, and uphold standard operating procedures for CRM

• Oversee CRM onboarding processes for new Sales team members

• Set and maintain data standards (including required fields, naming conventions, etc.)

⛳️ Requirements

• 5–8 years of experience in CRM management, operations, or similar positions

• Expertise in CRM platforms (MS Dynamics preferred)

• Comprehensive understanding of sales and marketing processes

• Skills in training, documentation, and effective communication

• Demonstrated capability to manage data quality and governance initiatives

🏝️ Benefits

• Health insurance

• Flexible working hours

• Remote work options