CRM Manager

This is a fully remote position, open to applicants in Denmark.

📋 Description

• Oversee the daily configuration and administration of HubSpot, including user management, permissions, properties, pipelines, workflows, and integrations.

• Enhance lead capture, routing, qualification, and transitions between teams.

• Develop and sustain automation processes to minimize manual tasks and ensure consistent follow-up.

• Elevate CRM data quality by establishing clear standards, performing deduplication, and conducting regular audits.

• Generate dashboards and reports that encompass pipeline metrics, conversion rates, activity levels, and customer performance.

• Collaborate with sales, marketing, customer success, and leadership to align business requirements with HubSpot solutions.

• Document processes and provide training to teams to ensure successful adoption and maintenance of changes.

• Recognize opportunities to streamline the CRM setup and optimize the utilization of company data.

• Provide reliable commercial performance reporting, efficient workflows, clear CRM ownership, documentation, and a roadmap for improvement.

⛳️ Requirements

• Extensive hands-on experience in administering and developing HubSpot within a growing commercial organization.

• Familiarity with HubSpot Sales Hub and Marketing Hub.

• Comprehensive understanding of B2B sales processes, lead management, lifecycle stages, and reporting mechanisms.

• Proficiency in creating workflows, dashboards, data structures, and integrations.

• Capability to balance immediate solutions with a structured, maintainable CRM framework.

• Excellent communication skills and the ability to work autonomously with teams across various functions.

• Previous experience in SaaS, restaurants, or online ordering is a plus.

🏝️ Benefits

• Freelance engagement.

• Fully remote work arrangement.