CRM Campaign Manager

This is a fully remote position, open to applicants in Poland, +4 more countries.

📋 Description

• Develop and implement lifecycle campaigns targeting activation, retention, and reactivation phases.

• Execute customer journeys and workflows in HubSpot, incorporating triggers, segmentation, and automation.

• Assist in the design and execution of onboarding, activation, retention, and re-engagement programs.

• Manage CRM campaign calendars to ensure timely and accurate campaign delivery.

• Guarantee that campaigns adhere to compliance standards, including the correct application of claims, disclosures, and approvals.

• Ensure all customer communications comply with active jurisdiction regulations, tailoring messaging and requirements accordingly.

• Collaborate with the Data team to verify the accuracy of campaign tracking and reporting.

• Evaluate campaign performance and support continuous optimization through testing and iteration.

• Work closely with Sales and Lifecycle teams to synchronize messaging, timing, and customer contact protocols.

⛳️ Requirements

• Practical experience with CRM or marketing automation systems, specifically HubSpot.

• In-depth knowledge of lifecycle marketing and campaign execution.

• Familiarity with segmentation, triggers, and the logic of customer journeys.

• Exceptional attention to detail and the ability to manage several campaigns at once.

• Comfortable navigating regulated environments and approval processes.

• Proven ability to collaborate effectively with Lifecycle, Data, Sales, and Compliance teams.

🏝️ Benefits

• Competitive salary, along with a discretionary annual bonus.

• Private healthcare coverage.

• Active Lifestyle allowance.

• Additional annual leave beyond the minimum entitlement.

• Up to 3 weeks of allowance to work from any location.