CRM Campaign Assistant

This is a fully remote position, open to applicants in France.

📋 Description

• Assist in executing the seasonal contact strategy for the European market.

• Launch commercial and customer engagement initiatives through email, SMS, and push notifications.

• Collaborate with the digital and retail marketing teams to define customer targeting and journeys.

• Create communication materials and manage briefs and debriefs with creative and translation agencies.

• Configure campaigns in Dartagnan and Selligent, encompassing workflows, HTML integration, proofing, and approvals.

• Perform benchmarking and offer insights on the latest trends.

• Monitor, analyze, and enhance CRM campaigns.

• Compile weekly, monthly, and semiannual CRM performance assessments.

• Implement A/B tests and suggest enhancements.

• Generate CRM KPI reports and provide training to Retail field teams.

• Assist in the rollout and execution of the loyalty program.

⛳️ Requirements

• Currently enrolled in a business school or a specialized program in CRM and Information Systems Management, or equivalent.

• Seeking a final-year internship opportunity.

• Previous experience in CRM is preferred.

• Proficient computer skills are essential.

• Exceptional writing and analytical abilities.

• A creative eye for detail.

• Strong focus on customer service and orientation.

• Excellent interpersonal skills along with rigor and effective prioritization capabilities.

• Familiarity with Dartagnan, Selligent, or similar platforms is advantageous.

• Proficiency in Excel and PowerPoint is required.

🏝️ Benefits

• Employees have the option to work remotely.

• Six-month final-year internship opportunity available.