Crisis Line Clinical Shift Supervisor

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Offer crisis support to MiCAL Crisis Specialists.

• Facilitate supervision meetings, payroll management, shift scheduling, and debriefing sessions.

• Train and nurture staff, which includes monitoring calls and providing online training.

• Oversee the daily operations of MiCAL, encompassing Crisis Specialist duties and call management.

• Provide assistance and backup to MiCAL Crisis Specialists as required.

• Review and support calls that involve imminent risk and involuntary emergency rescues.

• Collaborate with Common Ground programs, crisis safety-net providers, PIHPs, emergency departments, and other entities to assist callers.

• Evaluate crisis situations and personal/family needs to identify appropriate services and referrals.

• Uphold a high standard of confidentiality.

• Perform additional responsibilities as assigned.

⛳️ Requirements

• Master’s Degree in a Human Services discipline.

• Professional licensure in the State of Michigan: LLMSW, LMSW, LLPC, LPC, LLP, or TLLP.

• A minimum of 3 years of experience in Crisis Services is preferred.

• Certification in at least one of the following is preferred: CAADC, CAC-R, CCDP, CCDP-D.

• Experience working with individuals who have co-occurring mental illnesses and substance use disorders.

• Meet the standards for Mental Health Professional and Child Mental Health Professional.

• Access to at-home high-speed internet on a private network.

• A private, HIPAA-compliant, dedicated office space.

• Strong leadership skills, self-discipline, excellent problem-solving abilities, and commitment.

🏝️ Benefits

• Shift differentials: an additional $3 hourly from 4:00 pm to 8:00 am and a $1 hourly shift differential from 8:00 am to 4:00 pm on Saturdays and Sundays.

• A mission-driven, non-profit environment focused on individuals.

• 100-hour Crisis Intervention training program.

• Opportunities for professional advancement.

• A team-oriented atmosphere.

• An organizational culture that supports mental and behavioral health for everyone.

• Generous Paid Time Off.

• Shift premiums available.

• Employer-sponsored benefits and wellness plans (including 16% fringe benefit dollars, Calm App, etc.).

• Competitive salary.