Credit Specialist

This is a fully remote position, open to applicants in Nevada.

📋 Description

• Evaluate, document, and address accounts that are in a credit balance status and/or have requested refunds.

• Process and submit requests for approval in compliance with state, federal, and departmental guidelines.

• Investigate and resolve problems identified through reports, emails, and assigned callbacks from various departments.

• Follow up on outstanding credit balances to gather necessary information for resolution.

• Refer accounts to other departments or individuals for further information or review.

• Utilize payer system resources to research and rectify claims or initiate recoupment as necessary.

• Keep up-to-date with contracts, fee schedules, policies, and procedures pertinent to billing.

• Report all payer-related issues to the Lead/Supervisor.

• Carry out additional duties as assigned.

• Maintain regular attendance as scheduled; travel requirement is 0%.

• This position does not include supervisory responsibilities.

⛳️ Requirements

• High school diploma or general education degree (GED); and one to two years of related experience and/or training; or an equivalent combination of education and experience.

• 1-2 years of preferred medical billing experience.

• Customer service experience is preferred.

• Familiarity with medical terminology, insurance billing, and reimbursement processes.

• Strong written and verbal communication skills.

• Capability to apply mathematical concepts and perform calculations.

• Ability to efficiently manage multiple tasks and work in a fast-paced environment on several projects.

• Excellent attention to detail.

• Intermediate proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.

• Consistent and regular attendance is required.

• Must adhere to Air Methods’ employment practices and policies.

🏝️ Benefits

• Industry-leading benefits (details available on the employer’s benefits page).