Credit Card Business Risk Control Manager

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Supervise the identification, evaluation, mitigation, and monitoring of compliance and operational risks within the credit card division.

• Collaborate with business leaders, Internal Audit, Risk Management, and Compliance stakeholders to address issues, conduct risk assessments, develop controls, and ensure governance.

• Act as the main owner and administrator of the AuditBoard GRC platform for the credit card sector.

• Evaluate, address, and rectify operational challenges stemming from control deficiencies, process failures, audit results, and risk incidents.

• Conduct root cause analysis and formulate remediation strategies.

• Oversee corrective measures and report on remediation progress and emerging risks to management and governance committees.

• Create and implement remediation strategies for audit findings and regulatory observations.

• Organize remediation documentation and evidence for audits and regulatory inquiries.

• Monitor audit findings until resolution and collaborate with Internal Audit, Compliance, Risk Management, and business units.

• Set up and manage access controls, permissions, governance, training, data integrity, reporting, workflows, and improvements within AuditBoard.

• Develop and uphold the annual Risk and Control Self-Assessment schedule.

• Lead risk evaluations for new products, services, initiatives, and operational workflows.

• Facilitate RCSA workshops and maintain the organization's risk inventory.

• Analyze risk assessment outcomes and propose mitigation strategies.

• Prepare risk reports and presentations for management and governance forums.

• Maintain risk-to-control mapping and control documentation, including descriptions, procedures, process flows, and evidence requirements.

• Collaborate with stakeholders to design and implement controls that mitigate compliance and operational risks.

• Coordinate control testing and validation while supporting control monitoring and continuous improvement.

⛳️ Requirements

• Bachelor’s degree in Finance, Business Administration, Accounting, Risk Management, Compliance, or a related discipline.

• Over 3 years of experience in credit card Compliance, Operational Risk Management, Internal Audit, Risk and Controls, or similar financial services roles.

• In-depth knowledge of risk management frameworks, RCSA methodologies, issue management practices, and principles of control design.

• Experience in managing audit findings, regulatory examinations, and remediation initiatives.

• Practical experience with GRC platforms.

• Strong analytical, organizational, and project management capabilities.

• Exceptional written and verbal communication skills, with the capability to convey complex risk and compliance topics to varied audiences.

• Familiarity with financial services regulatory requirements and compliance frameworks is preferred.

🏝️ Benefits

• Generous paid time off.

• Competitive medical, dental & vision coverage.

• 401K with company match for US employees.

• Company-paid life insurance.

• Company-paid short-term and long-term disability.

• Access to mental health and wellness resources.

• Company-paid volunteer time to contribute positively to your community.

• Legal coverage and additional supplemental options.

• A value-based culture where opportunities for growth are limitless.