Credentialing Specialist

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Conduct research on credentialing and licensing, validate data, and perform compliance checks to support LicenseManager Pro and SanctionCheck operations.

• Execute data entry tasks across various units and receive cross-training in different processes.

• Analyze and review documentation provided by vendors, regulators, and professional boards.

• Research, verify, and enter credentialing and licensure details in accordance with client specifications.

• Implement compliance standards and regulatory guidelines to ensure the accuracy of data.

• Monitor case progress and escalate complicated issues when necessary.

• Document findings and maintain comprehensive case notes for review by leadership.

• Assist in quality assurance through structured training and adherence to performance standards.

• Complete designated credentialing tasks under supervision at Level I.

• Independently manage a broader range of cases at Level II.

• Investigate and resolve intricate cases while contributing to process enhancements at Level III.

• Mentor and guide peers, manage daily task assignments, track performance trends, and support quality assurance at Level IV.

⛳️ Requirements

• A high school diploma or equivalent is mandatory; an associate or bachelor’s degree is preferred for certain levels.

• Exceptional attention to detail and the capability to adhere to structured processes.

• Proficient in utilizing the internet for research purposes.

• Prior experience in background screening, credentialing, or compliance research is preferred.

• Competent in using Microsoft Office Suite and case management systems.

• Strong written and verbal communication abilities.

• Ability to manage multiple tasks, meet deadlines, and thrive in a fast-paced environment.

• Advancement through Levels II–IV necessitates demonstrated proficiency, initiative, and contributions to peer support.

• Basic research skills and developing computer and data-entry proficiency for Level I.

• Intermediate knowledge of platforms and workflows for Level II.

• Advanced skills in workflows and investigations for Level III.

• Expert-level workflow knowledge across LicenseManager Pro and SanctionCheck for Level IV.

• Candidates hired into Global Shared Services Philippines must work onsite in Quezon City with a shifting schedule.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• Comprehensive health and wellness benefits.

• Supportive work environment that promotes work-life balance.