Credentialing Onboarding Specialist – CAQH

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee the enrollment processes for providers in the Medicare system, including applications, signatures, and necessary actions.

• Ensure that CAQH profiles, provider credentials, licenses, and practice information are complete and accurate.

• Act as the main point of contact for providers regarding credentialing inquiries.

• Respond to provider questions, convey required actions, and follow up on pending issues.

• Monitor and document provider activities, signature requests, corrections, notifications, deadlines, and enrollment criteria.

• Work collaboratively with Credentialing and RCM Support teams to set priorities and address any obstacles.

• Develop, document, and consistently enhance standard operating procedures for credentialing processes.

• Keep track of credentialing timelines to maintain a compliant, up-to-date, and optimized provider network.

⛳️ Requirements

• Highly organized with impeccable follow-through.

• Proactive and able to navigate through ambiguity.

• Ability to exercise sound judgment regarding urgency and accountability.

• Warm and empathetic communicator.

• Familiarity with CAQH profiles and provider credentialing processes is assumed for this role, although no specific minimum experience is mandated.

🏝️ Benefits

• Remote-first team with flexible working arrangements.

• Opportunities for growth and ownership.

• Chance to influence key processes and develop alongside the company.

• Mission-driven role focused on supporting older adults and their families.