Creator Partnerships & Success Manager – EMEA

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Engage with warm inbound leads from creators who have expressed interest in a particular offer and agreed to have a discussion.

• Conduct online meetings with creators to gain insight into their objectives, audience, current monetization phase, and requirements.

• Clearly present our platform and offerings, highlighting how we can assist them in monetizing their audience.

• Quickly establish trust and demonstrate confidence, credibility, and professionalism during live interactions.

• Address inquiries and assist creators in making a decision about progressing further.

• Convert qualified warm leads into active creators on our platform.

• Guide creators through the onboarding process, setup, activation, and launch phases.

• Maintain the creator relationship beyond onboarding and foster long-term engagement.

• Consistently follow up with creators.

• Keep accurate records in the CRM and ensure creator documentation is thorough.

• Manage multiple creator discussions and accounts simultaneously in a high-volume setting.

• Support creators in staying active and achieving ongoing monetization success on the platform.

⛳️ Requirements

• Minimum of 3 years of experience in a client-facing commercial or success role.

• Experience in selling or supporting online products, digital services, SaaS, platforms, or monetization-related offerings.

• Extensive experience in B2B, creator economy, digital products, online services, or platform environments.

• Excellent verbal and written English skills (C1/C2 level or equivalent).

• Clear and easily understandable spoken English, with strong confidence during live calls.

• Ability to lead warm inbound discussions in a persuasive, structured, and commercially confident manner.

• Strong skills in building trust.

• Comfortable with handling objections and steering conversations towards a definitive decision.

• Excellent follow-up discipline.

• Strong written communication abilities.

• Experience working with intermediate-level creators or digital entrepreneurs is a significant advantage.

• Familiarity with CRM systems like Kommo or similar tools is a plus.

🏝️ Benefits

• Competitive fixed salary plus performance-based bonuses.

• Bonuses are linked to KPI results and the number of active creators on the platform.