Creative Services Specialist

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Connect business goals, creative vision, AI capabilities, and final delivery into a unified creative technology workflow.

• Transform successful projects into scalable organizational capabilities, reusable frameworks, and repeatable production models.

• Oversee creative production across web, video, motion graphics, publications, and interactive media.

• Integrate AI-enabled tools into creative production as appropriate.

• Develop and sustain AI-enabled workflows for content creation, review, personalization, and delivery.

• Collaborate with cross-functional teams to translate creative, technical, security, and business requirements into production solutions.

• Establish standards, documentation, and governance practices for the consistent and responsible use of AI-enabled creative tools.

• Assess emerging technologies and recommend enhancements to creative operations, production quality, and time to market.

⛳️ Requirements

• Experience supporting creative production across web, video, motion graphics, publications, or interactive media.

• Experience in designing or implementing AI-powered workflows, automation, agent-based systems, or production processes.

• Ability to create reusable frameworks, templates, documentation, and standards for consistent creative delivery.

• Familiarity with AI-assisted content production, web and CMS frameworks, video and creative production pipelines, and knowledge or asset libraries.

• Ability to collaborate with AI, IT, Security, Legal, Data, and business stakeholders.

• Ability to secure and maintain a U.S. national security clearance.

• U.S. Citizenship required to comply with government contract, agency, or Federal Government regulations.

• Preferred: experience in establishing or supporting a Creative-AI operating model.

• Preferred: experience in building reusable libraries of agents, workflows, integrations, or creative production assets.

• Preferred: experience in launching personalized client narratives, pilots, or similar AI-enabled personalization initiatives.

• Preferred: experience in integrating AI into Adobe, WordPress, PowerPoint, or related creative production platforms.

• Preferred: experience in implementing governance, quality standards, or review processes for AI-enabled creative solutions.

• Preferred: experience in scaling proven creative capabilities, workflows, or tools across an organization.

🏝️ Benefits

• Flexible work arrangements, including work from anywhere for up to 8 weeks per year.

• Grow My Way programming and skills-first professional development.

• Flexible vacation.

• Two company-wide Mental Health Days off.

• Headspace app access.

• Retirement savings.

• Tuition reimbursement.

• Employee incentive programs.

• Mental, physical, and financial wellbeing resources.

• Two paid volunteer days off annually.

• Health, dental, vision, disability, and life insurance.

• 401(k) plan with company match.

• Competitive vacation, sick, and safe paid time off.

• Paid holidays, including two company mental health days off.

• Parental leave.

• Sabbatical leave.

• Optional hospital, accident, and sickness insurance.

• Optional life and AD&D insurance.

• Flexible Spending and Health Savings Accounts.

• Fitness reimbursement.

• Employee Assistance Program.

• Group Legal Identity Theft Protection benefit.

• 529 Plan.

• Commuter benefits.

• Adoption & Surrogacy Assistance.

• Employee Stock Purchase Plan.

• Potential eligibility for an annual bonus based on enterprise and individual performance.