Country Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Take ownership of and drive the strategy for the US business unit, ensuring alignment with Mercuryo's global roadmap.

• Manage a US-specific backlog directly linked to the overall product and business backlog — you will determine priorities, tasks, and their rationale.

• Convert strategic objectives into actionable workstreams across various teams and ensure successful delivery.

• Provide regular updates to global leadership regarding progress, challenges, and performance metrics.

• Act as the primary liaison with US regulatory agencies, ensuring compliance with relevant laws and regulations.

• Cultivate and sustain relationships with financial institutions, regulators, and key stakeholders within the industry.

• Lead significant external discussions with partners, authorities, and third parties.

• Collaborate closely with Legal and Compliance to navigate the regulatory framework in the US.

• Utilize an existing network and develop new connections to facilitate Mercuryo's expansion in the US market.

• Identify and pursue partnerships and business opportunities that align with growth objectives.

• Represent the company at industry events, conferences, and in media, enhancing Mercuryo's credibility in the US crypto and fintech sectors.

• Coordinate contributions from Product, Legal, Compliance, Business Development, and Operations around shared US priorities — while you may not directly manage all contributors, you are accountable for the results.

• Assign responsibilities, establish timelines, monitor progress, and quickly address any issues that arise.

• Promote a "roll-up-your-sleeves" culture where all team members, including yourself, remain engaged with the actual work.

• Mentor team members and support their professional growth in a fast-paced environment.

• Oversee the operational establishment of the US entity, including staffing, infrastructure, tools, and vendor relationships.

• Negotiate contracts with third-party service providers and manage Service Level Agreements (SLAs).

• Implement scalable processes that can adapt as the business grows.

• Develop and manage the US budget, ensuring financial discipline and achievement of targets.

• Monitor Key Performance Indicators (KPIs) and deliver regular performance reports to global leadership.

⛳️ Requirements

• A minimum of 10 years in financial services, with at least 5 years in a leadership role within crypto, fintech, or banking.

• Extensive knowledge of the US regulatory landscape for financial services and crypto.

• Demonstrated success in building and managing cross-functional or distributed remote teams.

• Strong instincts for backlog management and prioritization — capable of navigating complex workstreams with multiple stakeholders while maintaining momentum.

• Established connections within the US crypto and fintech ecosystem.

• Exceptional negotiation and relationship management abilities.

• A proactive individual who creates structure rather than waiting for it to be provided.

• High comfort level with ambiguity, rapid pace, and shifting priorities.

• A challenger mindset — willing to question the status quo and advocate for improvement.

🏝️ Benefits

• Competitive salary aligned with market rates and performance-based incentives.

• 22 days of annual leave, plus an additional 6 company holidays, in addition to bank holidays.

• Comprehensive health insurance coverage.

• Extensive benefits program available.

• Flexible working hours and options for remote work.

• Modern office spaces and co-working locations across 6 countries.

• Provision of necessary working equipment.

• Opportunities for professional development and training.

• Chance to influence the initiatives you are involved in.

• A diverse and welcoming team environment.