Corporate Travel Consultant – English Required

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Deliver customer support during emergency situations, encompassing travel modifications, rebookings, and unexpected challenges.

• Ensure adherence to Service Level Agreements (SLA), including during non-standard hours.

• Process requests through Sabre, OBT/ARGO, or comparable systems, following existing procedures.

• Maintain organized and accurately documented interactions.

• Assist the team during peak demand periods or operational emergencies.

• Operate independently while showcasing effective prioritization and a strong sense of urgency.

⛳️ Requirements

• Prior experience in providing corporate travel support.

• Proficiency in Sabre, OBT/ARGO, or similar platforms.

• Strong understanding of operational processes, including ticketing, rebooking, refunds, and travel policies.

• Exceptional written and verbal communication skills.

• Capability to work under pressure and handle a high volume of requests.

• Flexibility to work varying shifts, including weekends, public holidays, and alternative hours.

• Advanced or fluent English, as indicated by the screening question and job description.

• Experience as a travel consultant, as specified in the screening question.

• Undergraduate degree, technologist degree, or technical education, as outlined in the job's educational requirements.

🏝️ Benefits

• Medical insurance.

• Childcare assistance.

• Dental insurance.

• Career development plan.

• Birthday day off.

• Paternity leave.

• Collaborative work environment.

• Home-office allowance.

• Meal allowance.

• Vacation/leave.

• Growth opportunities.