Corporate Travel Consultant

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Deliver professional travel service support to corporate clients in accordance with active service agreements.

• Act as a travel authority and guide for corporate clients under contract.

• Organize domestic and international business travel while adhering to organizational travel policies.

• Arrange high-quality lodging and transportation options.

• Conduct interviews to assess the needs of travelers or corporate representatives.

• Utilize travel, airline, hotel, car rental, Amtrak, and ticketing systems to coordinate cost-effective travel solutions.

• Monitor entries and statuses within Action, Error, and Cancel operational queues, following relevant SOPs.

• Process reservation cancellations and modifications, promptly notifying client agencies.

• Provide clients with itineraries, updates on local customs, passport and visa requirements, vaccination certificates, and other travel advisory information.

• Investigate changes, trends, and offerings within the travel industry.

• Ensure timely, accurate, and high-quality customer service while suggesting value-added services.

• Maintain familiarity with operational IT systems, processes, and practices.

• Act as a backup consultant for other assigned clients or accounts.

• Work remotely from a designated home office.

⛳️ Requirements

• High School diploma or GED, or one to three years of relevant experience and/or training, or an equivalent combination of education and experience.

• Minimum of 2 years’ experience in arranging domestic and international travel.

• Proficiency in the Global Distribution System Apollo and ticketing software.

• Capability to learn and effectively apply new processes and procedures.

• Strong oral and written communication skills.

• Familiarity with a GDS, airline travel websites, and online booking tools.

• Excellent interpersonal and relationship-building skills.

• Must be able to work remotely from a designated home office.

🏝️ Benefits

• Competitive salary.

• Comprehensive medical, dental, vision, life, and disability benefits.

• Optional critical illness, hospital, and accident insurance.

• Health savings and flexible spending accounts.

• Retirement 401K plan.

• Paid leave programs for eligible full-time employees working at least 30 hours per week.

• Flexible work-life balance.

• Opportunities for professional development.

• Performance and recognition initiatives.

• A collaborative work environment and culture.