Corporate Scheduler I

This is a fully remote position, open to applicants in Florida.

📋 Description

• Organize physician appointments and outpatient diagnostic services according to clinical needs, provider availability, and departmental guidelines.

• Handle incoming inquiries from patients, physicians’ offices, and internal teams.

• Offer patients clear instructions and necessary preparation guidelines.

• Ensure accuracy in scheduling, registration, and adhere to call center performance standards.

• Utilize various scheduling systems to maintain precise records and facilitate smooth patient flow.

• Collaborate with physician offices to secure payer authorizations.

• Work in conjunction with clinical departments to address scheduling issues and support operational requirements.

• Reschedule or defer patient appointments when financial clearance or authorizations are not finalized, and inform relevant parties.

⛳️ Requirements

• High School Diploma or Equivalent is mandatory.

• At least 6 months of previous experience in revenue cycle or customer service is required.

• 6 months of experience in patient scheduling is preferred.

• Knowledge of registration processes, insurance payors, plan codes, and pre-certification/authorization criteria is essential.

• Capability to comply with healthcare regulatory standards, including HIPAA and Identity Theft “Red Flag Rules.”

• Competence in accurately identifying patients prior to scheduling is necessary.

🏝️ Benefits

• Full-time schedule.

• Remote (work from home) arrangement.

• Day shift.

• Work hours from 9am to 5:30pm.