Corporate Scheduler I

This is a fully remote position, open to applicants in Florida.

📋 Description

• Coordinate physician appointments and outpatient diagnostic services in accordance with clinical requirements, provider availability, and departmental guidelines.

• Handle incoming requests from patients, physicians’ offices, and internal teams efficiently.

• Provide patients with clear guidance and preparation instructions.

• Ensure accuracy in scheduling and registration while adhering to call center performance standards.

• Utilize various scheduling platforms to keep accurate records and facilitate smooth patient flow.

• Work with physician offices to secure payer authorizations.

• Partner with clinical departments to address scheduling conflicts and meet operational needs.

• Reschedule or defer patients when financial clearance or authorizations are pending, and inform relevant stakeholders.

⛳️ Requirements

• High School Diploma or Equivalent is Required.

• A minimum of 6 months of previous revenue cycle or customer service experience is Required.

• 6 months of patient scheduling experience is Preferred.

• Proficiency in registration processes, insurance payors, plan codes, and pre-certification/authorization criteria.

• Capability to comply with healthcare regulatory and compliance standards, including HIPAA and Identity Theft “Red Flag Rules.”

• Ability to accurately identify patients prior to scheduling.

🏝️ Benefits

• Full-time schedule.

• Remote (work from home) arrangement.

• Day shift.

• Work hours of 9am–5:30pm.