Corporate Account Manager

This is a fully remote position, open to applicants in India.

📋 Description

• Act as the primary liaison for clients, working in tandem with various internal teams (Customer Success, Managed Services, etc.) to ensure that our existing customers in AP & Telangana derive the expected value from their previous purchases.

• Oversee the contract renewal process from the scheduling of initial meetings to negotiation, contract modifications, and securing signatures, while aiming for customers to renew at an increased ARR rate.

• Reach a target for new sales growth within the customer base in AP & Telangana.

• Advocate for customers by fostering relationships with key clients and cultivating new champions.

• Identify opportunities within accounts and develop value-driven presentations to encourage upgrades and cross-sells.

• Consult with our existing clients to suggest additional solutions from the CrowdStrike portfolio to enhance ingestion.

• Create and implement account strategies and plans to optimize account growth.

• Deliver high-touch customer service, including escalation and coordination of support issues as necessary.

• Provide insights to the Product Management team regarding new feature requests and product enhancements from your customer base.

⛳️ Requirements

• Proven experience throughout the full sales cycle in account management or acquiring new logos, specifically targeting a technical audience such as engineers, IT professionals, security personnel, and other related fields.

• Strong capability to conduct discovery sessions, manage the complete sales cycle, address objections, implement a multifaceted sales approach involving partnerships, and close deals effectively.

• Basic understanding and/or experience with sales frameworks like MEDDPICC and Sandler.

• Demonstrated history of meeting or surpassing expectations in a role focused on individual quotas and/or metrics.

• Ability to efficiently manage a diverse array of daily tasks and adjust priorities dynamically in a fast-paced environment across multiple engagements.

• Strong technical aptitude with a quick learning curve for new concepts.

• Excellent written and verbal communication skills showcased through emails, conference calls, client visits, presentations, and internal meetings.

• High comfort level in managing client objections and negotiations.

• Bonus Points: Experience in the Cyber Security industry.

• Experience in Security and/or SaaS Sales.

• Advanced understanding and/or experience with sales frameworks such as MEDDPICC and Sandler.

🏝️ Benefits

• Market leader in compensation and equity awards.

• Comprehensive physical and mental wellness programs.

• Competitive vacation and holiday packages to encourage recharging.

• Paid parental and adoption leave.

• Professional development opportunities available for all employees, regardless of level or role.

• Employee Networks, neighborhood groups, and volunteer opportunities to foster connections.

• A vibrant office culture equipped with world-class amenities.

• Great Place to Work Certified™ globally.