Coordinator Assistant, HHAeXchange Proficiency

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Follow up with medical offices to secure signed orders from physicians.

• Monitor and manage outstanding documentation from physicians.

• Review Electronic Visit Verification (EVV) records and address any missing or incomplete visits.

• Communicate with nurses and caregivers regarding absent skilled nursing visit notes.

• Coordinate same-day staffing for available caregiver shifts.

• Reach out to available caregivers to cover last-minute scheduling needs.

• Keep precise records of communications and follow-up activities.

• Interact professionally with physicians, caregivers, patients, and internal teams.

• Assist with daily administrative and operational tasks.

• Ensure adherence to healthcare documentation standards and company policies.

⛳️ Requirements

• A minimum of 2 years of experience in healthcare coordination, scheduling, home care, or healthcare administration within a US home care environment.

• Strong proficiency in HHA Exchange is essential.

• Experience in following up on physician orders or medical documentation is required.

• Familiarity with Electronic Visit Verification (EVV) and visit management.

• Exceptional verbal and written communication skills in English.

• Strong organizational, multitasking, and time management skills.

• High level of attention to detail with outstanding follow-up capabilities.

• Ability to work independently with minimal oversight.

• Previous experience in a home healthcare or home care agency is preferred.

• Experience in coordinating caregivers, HHAs, CNAs, or nursing staff is preferred.

• Knowledge of healthcare compliance and documentation standards is preferred.

• Access to a reliable computer or laptop.

• Stable high-speed internet connection.

• Professional headset with microphone.

• A quiet, distraction-free home office environment.

🏝️ Benefits

• Opportunity for remote work.

• Full-time employment status.

• 45-minute unpaid break provided.

• A stable high-speed internet connection and a professional headset are required for remote work.