Coordenador de Performance Comercial – Sales Ops

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Ensure an SLA of ≤ 10 minutes (direct protection of marketing investment)

• Conduct daily audits of CRM and conversations (RD Station / RD Conversas)

• Engage in critical negotiations (turning leads into live sales)

• Maintain a minimum productivity of 50 interactions per consultant per day

• Eliminate bottlenecks in the sales funnel in real time

• Lead daily rituals (dailies focused on numbers, not discourse)

• Implement true meritocracy: high-quality leads go to those who convert

• Conduct weekly roleplays and technical training sessions

• Address low performance with a structured plan, timeline, and metrics

• Identify sales funnel bottlenecks and propose continuous improvements

• Collaborate with marketing on the quality and narrative of leads

• Shorten the sales cycle and increase conversion rates

• Structure and optimize multichannel cadence

• Enhance the sales engine.

⛳️ Requirements

• Experience in high-performance sales (B2C high-ticket or B2B consultative)

• Strong proficiency with CRM systems (RD Station or similar)

• Proven experience in pipeline management and cadence

• Analytical skills (data reading + immediate action)

• Availability for intensive operations (6 days a week)

• Advantage: Experience in health, technology, or education sectors

🏝️ Benefits

• Medical assistance

• Educational support

• Commission

• Flexible hours