
Contract Trainer for Operations Management, Data & AI
Posted 1 day ago

Posted 1 day ago
This is a fully remote position, open to applicants in Germany.
• Accountable for the learning outcomes and motivation of participants
• Provide guidance and support to learners as a coach within the flipped-classroom framework
• Foster active engagement with learning materials and their practical applications
• Facilitate discussions on learning outcomes using innovative methods
• Create a positive atmosphere for learning and work
• Assist learners in completing assignments individually as part of project work
• Evaluate project work
• Contribute to the ongoing development and enhancement of the product
• Conduct teaching remotely from a home office
• Minimum of two years of professional experience in Operations Management
• Proficient in German, the training language (C2 level)
• Degree, vocational qualification, or equivalent in Business, Business Administration, Operations Management, or a related discipline
• Strong practical experience in Operations Management, operational oversight, and the data-driven analysis and optimization of business processes
• Skilled in Jira, Microsoft Office—particularly Excel and PowerPoint—Power BI, Microsoft Dynamics, and/or Gamma
• Extensive experience in daily operational management
• Capable of prioritizing based on available data and making decisions under pressure
• Professionally manage incomplete data and escalation situations
• Practical experience with generative AI tools such as ChatGPT, Claude, or similar applications
• Awareness of the opportunities and limitations of AI in operational settings, alongside fundamental legal and ethical considerations
• Applicants are required to provide an overview of projects utilizing AI tools in Operations Management
• Experience in analyzing and optimizing operational processes and performance through KPI systems, root cause analysis, and systems thinking
• Hands-on experience in leading and developing teams in data-driven environments
• Familiarity with using KPIs in performance management and in feedback and development conversations
• Professional demeanor in managing conflict and resistance
• Experience in resource management and ensuring operational stability
• Background in forecasting, scenario planning, data-driven capacity planning, and risk management
• Ability to assess courses of action and make make-or-automate decisions
• Preferred: Several years of experience as an online trainer in adult education
• Preferred: A broad range of methods and tools in training methodology and instructional design
• Preferred: Experience in applying innovative techniques to actively engage learners
• Preferred: A modern work mindset with enthusiasm for experimenting with new learning technologies
• Preferred: Excellent communication skills and a passion for collaborative teamwork
• Flexible home-based working arrangements
• Remote employment utilizing Microsoft 365 and Copilot
• Innovative working environment
• Comprehensive onboarding process
• Discount on obtaining the AEVO trainer qualification
• Active collaboration among trainers
• Digital networking events
• Long-term contract stability
• Structured advance planning periods of three to nine months
• Fair, skills-based, and reliable assignment planning
• Friendly and inclusive working atmosphere
• Individualized opportunities for personal development
• High level of autonomy
Mercor
Mercor
Mercor
Mercor
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