Contract Performance Manager

This is a fully remote position, open to applicants in Mississippi.

📋 Description

• Act as the primary point of contact between internal/external organizations and designated customers in the vicinity of Madison, Mississippi.

• Foster and maintain customer relationships while playing a key role in business strategy and growth initiatives.

• Create and oversee customer communication plans tailored to the site.

• Facilitate GE Vernova/customer meetings to discuss open issues, action plans, and relevant products/services.

• Manage Gas Power warranty issues and commercial aspects, including concessions.

• Handle parts planning for both outages and non-outages, including quotes, orders, delivery, and invoicing.

• Coordinate outage planning and execution while managing the process for Change Orders.

• Oversee customer invoicing and collections while supporting internal financial metrics.

• Serve as the advocate for customers within GE Vernova.

• Resolve urgent and forced outage issues efficiently.

• Ensure safe planning and execution of outages.

• Organize meetings before, during, and after outages to ensure comprehensive execution.

• Lead contract management and fulfillment, ensuring compliance with deliverables, terms and conditions, liquidated damages, and bonus structures.

• Act as a liaison between customers and project teams, facilitating the transfer of information and requests.

• Address issues, update customers on project status, and negotiate changes, variations, and solutions.

• Ensure compliance with contract service, operational, performance, financial, and technical specifications.

• Conduct proposal negotiations and contract administration with minimal oversight.

• Assist managers and senior contract personnel with assigned contracts.

• Serve as the customer liaison for contract-related matters.

• Analyze business challenges and propose practices to enhance products, processes, or services.

• Lead functional teams or projects as necessary.

⛳️ Requirements

• Bachelor’s Degree from an accredited university or college, or an Associate’s degree with 7 years of experience in the power generation sector, or a High School Diploma/GED with 10 years of experience in the power generation sector.

• A minimum of 5 years of experience and knowledge in power plant field services and/or outage management within the Power/Energy sector.

• Position available in the greater Madison, Ridgeland, and Jackson, Mississippi area.

• Must possess legal authorization to work in the United States.

• Visa sponsorship and immigration support are not available.

• A technical/engineering bachelor’s degree in Mechanical or Electrical Engineering is preferred.

• Experience in planning and executing outages is essential.

• Strong oral and written communication abilities are required.

• Excellent interpersonal and leadership skills are necessary.

• Capability to analyze and resolve issues effectively.

• Proven ability to plan outages and lead programs/projects.

• Experience collaborating with customer site and leadership teams.

• Established project management expertise is essential.

• Strong leadership, financial, and commercial acumen.

• Advanced technical knowledge of gas turbines, steam turbines, generators, and planning and executing maintenance/upgrade outages.

• Experience in presenting to and managing stakeholder teams.

• Successful completion of a drug screening, when applicable.

🏝️ Benefits

• GE Vernova provides an excellent work environment.

• Opportunities for professional development.

• Engaging and challenging career paths.

• Competitive salary and benefits package.

• Relocation assistance available.

• Eligibility for discretionary annual bonuses.

• Comprehensive medical coverage.

• Dental insurance options.

• Vision insurance plans.

• Prescription drug coverage included.

• Access to a Health Coach from GE Vernova.

• Employee Assistance Program offering 24/7 confidential assessment, counseling, and referral services.

• GE Vernova Retirement Savings Plan.

• Tax-advantaged 401(k) savings opportunity with company matching contributions.

• Contributions towards retirement from the company.

• Access to Fidelity resources and financial planning consultants.

• Tuition assistance programs available.

• Adoption assistance offered.

• Paid parental leave policy.

• Disability benefits included.

• Life insurance coverage available.

• 12 paid holidays each year.

• Flexible time off policy.