Contract Management Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead and mentor a team of 5 Startup Contract Managers (4 based in America and 1 in EMEA).

• Enhance team performance through strategic coaching, operational discipline, and skill development in areas such as negotiation strategy, forecasting, customer communication, and stakeholder management.

• Develop scalable renewal processes, systems, and operational workflows that enhance efficiency while maintaining a personalized customer experience.

• Ensure consistency in renewal execution, forecasting accuracy, CRM maintenance, and pricing governance throughout the team.

• Assist the team in navigating intricate negotiations involving procurement, legal, and executive stakeholders.

⛳️ Requirements

• You possess experience in leading and nurturing high-performing customer-facing teams within a B2B SaaS environment.

• You have extensive experience managing or overseeing complex renewals, pricing discussions, and contract negotiations.

• You know how to proactively handle renewal risks, expansion opportunities, forecasting accuracy, and long-term account planning.

• You have experience in creating or enhancing scalable systems, workflows, and processes that enable teams to operate effectively at scale.

• You are adept at collaborating across Sales, Customer Success, Product, RevOps, Legal, Finance, and Support to align with customer needs, pricing strategies, and long-term business goals.

🏝️ Benefits

• You’ll have the time to execute tasks correctly; we prioritize high-quality work and strive to avoid quick fixes whenever possible.

• A 10-year exercise window for stock options. You won’t feel pressured to purchase stock options upon leaving Ashby; do so when you feel financially secure.

• Unlimited PTO with a recommendation of four weeks per year. Expect to see “Vacation?” in our one-on-one agendas until you start taking it 😅

• Twelve weeks of fully paid family leave in the US.* We plan to extend this benefit to employees in other countries as the need arises.

• A generous budget for equipment, software, and office furniture. Get what you need to feel happy and productive!

• A $100/month education budget, with more expensive items (such as conferences) covered upon manager approval.