Contract HR Administrator

This is a fully remote position, open to applicants in Poland.

📋 Description

• Enter new hires, terminations, transfers, promotions, and compensation changes into Rippling according to the provided checklists.

• Update employee information, including contact details, emergency contacts, work locations, manager assignments, job codes, and cost centers.

• Process document uploads to employee files and maintain digital records in accordance with established standards.

• Conduct scheduled data audits using the provided templates and highlight discrepancies for review.

• Generate standard reports from Rippling upon request (headcount, turnover, enrollment status, etc.).

• Monitor Rippling integration alerts and report sync errors to the relevant contacts.

• Respond to routine inquiries from US employees regarding benefits using provided FAQs and knowledge base—covering plan eligibility, ID cards, enrollment confirmations, beneficiary updates, and dependent changes.

• Process qualifying life events and benefits transactions in Rippling and on carrier portals following specified procedures.

• Escalate complex inquiries, advisory questions, or issues beyond provided guidelines to the Operating Partner, People & Culture, or designated broker contact.

• Assist with annual open enrollment cycles through data entry, employee Q&A triage from a script, and post-enrollment audit checks.

• Manage routine communications with vendors, brokers, carriers, 401(k) recordkeepers, and COBRA administrators regarding standard transactions.

• Navigate a shared ticket queue or inbox in accordance with documented SLAs.

• Record all transactions and inquiries in the tracking system, ensuring status updates are current.

• Provide a weekly summary of volume and status to the Operating Partner, People & Culture.

• Process I-9 and E-Verify entries in Rippling according to the provided checklists.

• Retrieve data and reports as required for routine audits and compliance filings (ACA, EEO-1, 401(k), workers' compensation).

• Identify missing or expired documentation, incomplete onboarding, or other data gaps for resolution.

⛳️ Requirements

• 1–3 years of experience in HR administration, HR coordination, payroll administration, or similar back-office roles.

• Direct hands-on experience with Rippling or strong working knowledge of a comparable HRIS (Deel, BambooHR, Workday, ADP) with a proven ability to quickly learn Rippling.

• Proficiency in English, both written and spoken.

• Comfortable with written correspondence with US-based employees and vendors.

• Ability to maintain consistent availability during US Eastern Time business hours (approximately 14:00–18:00 CET / CEST).

• Strong attention to detail and accuracy in data entry tasks.

• Comfortable working through a structured queue with established procedures.

• Discretion in handling confidential employee information.

• Registered (or capable of registering) as a sole proprietor in Poland to function under a B2B contractor arrangement.

🏝️ Benefits

• Competitive salary and compensation package.

• Opportunities for professional development and career growth.

• Flexible working hours to accommodate various schedules.

• Access to a supportive and collaborative work environment.