Continuous Improvement Specialist

This is a fully remote position, open to applicants in Brazil, +12 more countries.

📋 Description

• Execute designated improvement initiatives from process assessment and solution formulation through to implementation, results validation, and operational transition.

• Utilize Lean principles and structured problem-solving techniques to pinpoint inefficiencies, evaluate process performance, and create actionable enhancements.

• Facilitate process observations, improvement workshops, and root cause analyses alongside station teams and process leaders.

• Drive improvement initiatives with clearly defined objectives, scope, responsible owners, milestones, and anticipated benefits.

• Formulate implementation strategies and monitor commitments, corrective measures, recovery actions, and any ongoing obstacles.

• Set project baselines and performance metrics; ensure data integrity and comparability.

• Assess outcomes against established baselines and targets, and compile documentation of operational and financial advantages.

• Design and optimize operational workflows while adhering to QHSE standards.

• Create process maps, standard operating procedures, visual controls, and additional sustainment documentation.

• Spearhead the implementation and acceptance of process enhancements, tools, and work practices with station teams.

• Confirm daily application, team competency, sustained effectiveness, and criteria for operational transfer.

• Conduct process evaluations, standardization, and readiness assessments for new operations, station openings, and significant operational changes.

• Collaborate with local teams, corporate divisions, technical experts, station leadership, and OPEX Managers.

• Instruct and mentor local teams in Lean methodologies, process analysis, visual management, and structured problem-solving.

• Document and share best practices while coordinating validation efforts with the Operational Excellence Manager and relevant specialists.

• Lead the analysis and enhancement of complex or recurring operational issues and escalate ineffective or overdue actions.

• Provide functional support to the local continuous improvement network.

• Maintain comprehensive project records, operational documents, training resources, performance indicators, and handover prerequisites.

• Perform process reviews, improvement assessments, deployment verifications, inspections, and corporate audits within the designated scope.

• Record objective evidence, address deficiencies, and convert assessment findings into opportunities for improvement.

⛳️ Requirements

• Bachelor’s degree in industrial engineering, a related engineering discipline, Operations Management, Supply Chain Management, or a similar field.

• Formal training in Lean, Six Sigma, or another recognized structured improvement methodology.

• Lean Six Sigma Green Belt certification or equivalent practical project experience is preferred.

• Proficient in Lean methodologies, process mapping, root cause analysis, standard work, and visual management.

• Capability to lead improvement initiatives from diagnosis through execution and results verification.

• Robust analytical skills to set baselines, assess process performance, and justify benefits.

• Ability to facilitate workshops, mentor operational teams, and influence stakeholders without direct hierarchical authority.

• Capacity to challenge inadequate analyses, demand evidence, and address implementation gaps constructively.

• Efficient project planning, action tracking, and escalation abilities.

• Proficiency in developing clear operational guidelines and training documentation.

• Understanding of how process modifications interact with safety, food safety, quality, and other technical requirements.

• Clear and effective communication skills, both written and verbal, in English and Spanish.

• A minimum of five years of experience in Continuous Improvement, Industrial Engineering, Operational Excellence, or process enhancement.

• Proven experience leading improvement projects with measurable outcomes and sustained operational integration.

• Hands-on experience in applying Lean and structured problem-solving techniques in operational settings.

• Experience in developing standard operating procedures, facilitating workshops, and coaching process owners or local improvement teams.

• Background in coordinating cross-functional implementation efforts and addressing delivery or adoption challenges.

• Experience in multi-site operations, catering, food production, logistics, or similar operational environments is preferred.

• Adherence to applicable site safety, food safety, and security protocols during operational visits.

• Willingness and ability to travel up to 75% both domestically and internationally.

🏝️ Benefits

• Fully remote work arrangement.

• Full-time employment.

• Opportunities for growth and career development.

• Up to 75% domestic and international travel.