Content Specialist, Business Administration & Training Support

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Strategize, prepare, organize, proofread, and schedule LinkedIn posts and newsletters.

• Manage content calendars and create content several weeks or one to two months in advance whenever feasible.

• Uphold the client’s professional tone and ensure content is tailored to a B2B audience.

• Propose relevant topics, enhancements, and opportunities to repurpose existing content.

• Format LinkedIn posts, newsletters, PowerPoint presentations, speaker materials, and business documents.

• Provide light graphic formatting and ensure consistent brand representation.

• Monitor LinkedIn comments and inquiries, respond to approved straightforward questions, and escalate sensitive or technical issues as necessary.

• Organize the client’s email inbox using folders, labels, categories, and agreed-upon methods.

• Identify important messages, deadlines, follow-ups, and items needing the client’s attention.

• Filter, archive, or delete obvious spam and irrelevant messages based on established guidelines.

• Provide limited authorized responses to routine administrative inquiries.

• Assist with ongoing administration, digital records, documents, schedules, task lists, deadlines, and follow-ups.

• Identify opportunities for workflow improvements and communicate progress or potential issues proactively.

• Support CRM and training administration, including registrations, learner records, exercises, completion tracking, inquiries, and authorized access requests.

• Prepare materials and coordinate communications for speaking engagements, networking events, webinars, virtual summits, and international events.

• Ensure administrative continuity across time zones and provide backup coverage during selected events, travel, or client engagements.

• Safeguard confidential business, client, project, and learner information.

• Exercise independent judgment, verify facts, refine AI-assisted content, and escalate matters that require client expertise.

• Assist with onboarding, workflow establishment, and gradual expansion into broader operational and training support.

⛳️ Requirements

• Prior experience as a Virtual Assistant, Executive Assistant, Administrative Assistant, Social Media Assistant, or in a similar support role.

• Proficiency in written English, including exceptional grammar, spelling, proofreading, and professional communication skills.

• Experience in preparing, editing, formatting, or scheduling LinkedIn content.

• Strong organizational abilities and capacity to manage recurring tasks, deadlines, and competing priorities.

• Excellent attention to detail and commitment to established standards and processes.

• Ability to work independently, take initiative, and seek clarification when necessary.

• Sound judgment in handling emails, comments, confidential information, and client requests.

• Confidence in utilizing online business tools, digital platforms, and web-based systems.

• Willingness and ability to learn CRM platforms, forms systems, and training administration workflows.

• Capability to follow instructions, accept constructive feedback, and implement improvements.

• Proactive communication skills, including raising concerns and reporting potential issues promptly.

• Strong discretion and understanding of confidentiality, data protection, and access controls.

• Flexibility to accommodate occasional schedule adjustments or agreed international coverage requirements.

• Ability to generally align work with UK working hours.

• Preferred: experience supporting B2B consultants, IT service providers, project management professionals, trainers, or business owners.

• Preferred: experience with LinkedIn newsletters and professional thought-leadership content.

• Preferred: experience in preparing PowerPoint presentations and professional business documents.

• Preferred: familiarity with Cognito Forms, CRM systems, online forms, or learner management workflows.

• Preferred: experience in organizing high-volume email inboxes.

• Preferred: familiarity with Calendly or similar scheduling tools.

• Preferred: experience in supporting online events, virtual summits, webinars, or speaking engagements.

• Preferred: basic graphic formatting skills.

• Preferred: responsible use of AI-assisted tools with independent review and refinement.

• Must handle confidential information securely and use individually assigned accounts.

• Must adhere to access permissions, security procedures, and client confidentiality requirements.

• Must not make unauthorized changes to systems, records, or communications.

🏝️ Benefits

• Part-time engagement of 10 hours per week.

• Remote work opportunity.

• Long-term potential, subject to performance and business needs.

• Flexibility for schedule adjustments for international clients, events, or project requirements when agreed upon.

• Potential opportunity to evolve into a broader operational and training support role.

• Onboarding and workflow familiarization support during the initial month.