Content Performance Analyst

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Perform regular and on-demand data extraction from both editorial and operational systems.

• Address discrepancies among data sources and ensure validation, documentation, and communication of metric definitions, assumptions, and calculation methodologies.

• Organize datasets to align with strategic inquiries.

• Enhance the efficiency and consistency of ongoing reporting processes.

• Ensure data practices comply with enterprise governance standards.

• Transform leadership inquiries into quantifiable metrics and analytical frameworks.

• Execute trend analysis, variance assessments, and performance driver evaluations.

• Assist in scenario assessments and track ongoing initiatives.

• Create presentations and data visualizations suitable for executive audiences.

• Distill complex analyses into clear visuals and coherent narratives.

• Aid in GEO leadership reviews and discussions at the enterprise level.

• Generate regular performance reports aligned with strategic objectives, including AI-enhanced throughput and quality indicators.

• Monitor KPIs and emphasize significant performance changes.

• Contribute to the standardization of GEO performance and quality assurance reporting practices.

• Collaborate with the Head of GEO Strategy to prioritize analytical tasks.

• Work alongside Editorial Operations, Finance, Metrics, Technology, Product, and Data Analytics teams.

• Define the scope to ensure outputs effectively address the intended decision-making questions.

⛳️ Requirements

• Minimum of 2 years of experience in analytics, operations analysis, business intelligence, or a related domain.

• Strong proficiency in Excel.

• Familiarity with SQL or similar querying tools.

• Expertise in BI visualization tools such as Tableau or Power BI.

• Understanding of best practices for dashboarding.

• Experience in crafting executive-ready presentations and visual stories using PowerPoint.

• Capability to utilize AI-assisted tools with thorough quality assurance and source accountability.

• Comfort working in a rapidly evolving AI-enabled environment.

• Experience in evaluating or enhancing QA/measurement systems, including AI-assisted workflows, utilizing sampling, rubrics, thresholds, and error classifications.

• Preferred: experience in supporting strategy or executive leadership roles.

• Preferred: background in content production, publishing, or knowledge-driven industries.

• Preferred: familiarity with KPI frameworks and operational performance assessment.

🏝️ Benefits

• Wellbeing initiatives.

• Shared parental leave.

• Study assistance.

• Annual incentive bonus.

• Country-specific benefits.

• Accommodation or adjustment support for applicants with disabilities or other needs.