Content & Communications Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the editorial calendar: Develop, sustain, and implement a weekly and quarterly content calendar that aligns with company objectives.

• Create and refine content: Generate and edit content across various formats and channels, including blogs, executive thought leadership pieces, customer stories, product narratives, and company announcements.

• Simplify complexity into engaging narratives: Transform intricate AI, legal, and business subjects into clear, captivating, and customer-oriented content.

• Establish and uphold editorial standards: Ensure all content adheres to high standards of accuracy, clarity, tone, structure, and consistency across all channels.

• Perform research: Independently investigate topics, validate claims, and distill information into coherent narratives.

• Utilize a customer-first perspective: Ensure content addresses genuine customer inquiries, pain points, and industry trends.

• Collaborate across departments: Work closely with Product, Marketing, Sales, Customer Success, and executives to gather stories and synchronize messaging.

• Foster thought leadership: Assist in crafting executive and company narratives that position EvenUp as a frontrunner in AI and legal technology.

• Manage narrative intelligence: Monitor industry trends, media coverage, customer discussions, and competitive positioning to pinpoint areas where EvenUp should lead or proactively engage in conversations.

• Evaluate performance: Track content performance and adjust editorial strategy based on results and audience engagement.

⛳️ Requirements

• Outstanding writing and editing abilities, capable of transforming complex concepts into clear, concise, and engaging content.

• Strong research skills, critical thinking, and editorial judgment.

• Over 8 years of demonstrated experience in creating original content and identifying pertinent stories, trends, and topics relevant to our audience.

• Experience in developing and managing editorial calendars linked to business and marketing objectives.

• Customer-first approach with an emphasis on clarity, usefulness, and avoiding unnecessary jargon.

• High standards and meticulous attention to detail, producing consistently polished and accurate work.

• Capability to work independently, manage multiple priorities, and adapt swiftly in a fast-paced environment.

• Experience in cross-functional collaboration and partnering with senior leaders to craft clear, compelling messaging.

• Background in covering technology, AI, business strategy, innovation, or emerging industries.

• Working knowledge of AI concepts and a strong interest in the field, with the ability to quickly learn and translate complexity into accessible narratives.

• Appreciation for effective storytelling, design, product thinking, and innovation.

🏝️ Benefits

• Choice of medical, dental, and vision insurance plans for you and your family.

• Additional insurance coverage options for life, accident, or critical illness.

• Flexible paid time off, sick leave, short-term and long-term disability.

• 10 US observed holidays, and Canadian statutory holidays by province.

• A home office stipend.

• 401(k) for US-based employees and RRSP for Canada-based employees.

• Paid parental leave.

• A local in-person meet-up program.

• Hubs in San Francisco and Toronto.