Consultor SAP SD – Sênior

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Provide functional support for SAP SD, focusing on Order-to-Cash (OTC) processes.

• Address, analyze, resolve, and close Level 2 (L2) tickets within the SD assignment group.

• Investigate and independently resolve incidents with minimal supervision.

• Support processes related to quotations, sales orders, workflows, pricing, taxes, and billing within SAP.

• Work with Vertex and tax codes, addressing issues related to taxation.

• Proactively monitor the SAP environment, identifying job failures, workflow errors, and inconsistencies.

• Assist with quarterly and annual closing processes.

• Provide coverage and support to other team members when needed.

• Test new functionalities and enhancements implemented in the SAP environment.

• Create and document test cases, results, and evidence.

• Thoroughly document the solutions applied to incidents.

• Share knowledge and collaborate with the team to resolve issues.

• Work with colleagues and stakeholders to gain insights into specific Siemens processes.

• Aid in identifying root causes and providing permanent resolutions for problems.

⛳️ Requirements

• Solid experience as an SAP SD Consultant.

• Proven experience with Order-to-Cash (OTC) processes.

• Experience with order processing in SAP.

• Comprehensive functional knowledge of SAP SD.

• Expertise in quotations, sales orders, billing, pricing, workflows, taxes, tax codes, and Vertex.

• Experience in SAP L2 support.

• Ability to analyze and resolve incidents effectively.

• Knowledge of ABAP for debugging and functional problem investigation.

• Experience in monitoring jobs and workflows.

• Experience in testing new functionalities and documenting test scenarios.

• Capability to work autonomously with minimal supervision.

• Experience in global corporate environments.

• Experience with SAP S/4HANA.

• Knowledge of processes specific to large multinational companies.

• Experience with Vertex Tax.

• Familiarity with quarterly and annual closing processes.

• Experience with ticket management/ITSM tools.

• Advanced English proficiency.

• Availability to work in the US Eastern Standard Time (EST) zone.

🏝️ Benefits

• Competitive salary and performance bonuses.

• Opportunities for professional development and training.

• Flexible working hours and remote work options.

• Comprehensive health and wellness programs.

• Supportive and inclusive work environment.