Consulting Campaign Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary relationship manager for a designated portfolio of subscription clients, providing a professional, responsive, and strategically aligned consulting partnership.

• Facilitate regular client meetings to evaluate objectives, confirm priorities, manage expectations, and communicate subsequent steps and outcomes.

• Provide independent guidance to clients on campaign prioritization, sequencing, timing, and channel mix within the approved program offerings, utilizing performance insights and best practices.

• Convert client goals into actionable campaign plans and assist clients in navigating trade-offs related to timing, scope, channel selection, budget, and operational limitations.

• Oversee the complete campaign lifecycle delivery, which includes planning, coordination, approvals, deployment, and post-campaign reporting.

• Analyze campaign performance results; identify trends, risks, and opportunities; and translate insights into client-facing recommendations linked to measurable outcomes.

• Maintain a proactive campaign calendar to ensure timely delivery, adherence to scope, and alignment with program standards.

• Lead cross-functional collaboration among consulting, operations, data/segmentation, creative, production, vendors, and client stakeholders to ensure clarity on requirements, timelines, ownership, and dependencies.

• Clearly communicate decisions and influence partner teams to resolve issues and fulfill commitments.

• Identify execution risks or bottlenecks proactively and suggest solutions to maintain progress and client satisfaction.

• Manage client communications during unexpected issues; resolve standard issues independently and escalate when scope, cost, or risk thresholds are exceeded.

• Monitor subscription engagement and utilization; propose actions to enhance adoption and demonstrate value and ROI.

• Recognize upsell, cross-sell, and expansion opportunities within existing offerings and collaborate with Marketing Consultants on advanced engagements.

• Support renewal readiness through documented outcomes and a clear articulation of the value delivered.

• Coordinate SOW, SLA, and billing inputs using approved templates and workflows; ensure precise documentation and timely handoffs.

• Exercise independent judgment within defined program offerings while complying with established policies, templates, and service standards.

⛳️ Requirements

• 3–5 years of experience in client-facing campaign management, marketing program management, or consultative service delivery.

• Proven experience in translating client objectives into multi-channel campaign plans with measurable outcomes.

• Strong knowledge of digital marketing channels and campaign analytics.

• Experience with CRM systems and marketing automation platforms (e.g., Salesforce, HubSpot, or equivalent).

• Familiarity with consumer data segmentation, performance reporting, and data-driven optimization.

• Understanding of financial institution products, consumer needs, and relevant marketing and regulatory considerations.

• Excellent project management, organizational, and prioritization skills.

• Outstanding communication and presentation skills with the ability to collaborate and influence cross-functional partners.

• Demonstrated ability to manage multiple initiatives simultaneously while meeting deadlines and quality standards.

• The position may require less than 25% travel per year.

🏝️ Benefits

• Competitive wages

• Medical with telemedicine

• Dental and Vision

• Basic and Optional Life Insurance

• Paid Time Off (PTO)

• Maternity, Parental, Family Care Community Volunteer Time Off

• 12 Paid Holidays

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings Accounts (HSA) with company provided contributions

• Flexible Spending Accounts (FSA)

• Supplemental Insurance

• Mental Health and Well-being: Employee Assistance Program (EAP)

• Tuition Reimbursement

• Wellness program