Consultant, EHR Advisory Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as Wellvana's Epic subject matter expert for partner organizations.

• Provide guidance to partner clinical, operational, and IT leaders on Epic configuration tailored for value-based care.

• Perform structured evaluations of partner Epic environments and create findings along with phased optimization roadmaps.

• Design, construct, test, and validate EHR workflows, including Express Lanes, SmartSets, SmartPhrases, SmartLinks, flowsheets, questionnaires, and navigator sections.

• Enhance scheduling for Annual Wellness Visits, outreach, pre-visit workflows, documentation, charge capture, and diagnosis capture.

• Set up Healthy Planet registries, health maintenance topics, care gaps, patient lists, BPAs, Reporting Workbench content, and dashboards.

• Convert HCC and clinical documentation requirements into EHR tools.

• Develop reusable build guides, configuration specifications, workflow documentation, training materials, and Epic turbocharger-style packages.

• Educate and empower partner providers, care teams, analysts, and super-users.

• Collaborate with interoperability, population health, quality, coding, and clinical teams.

• Articulate technical recommendations and their business implications to clinical, technical, and executive stakeholders.

• Create standards for intake, prioritization, delivery, change control, service tiers, and measurement for the new function.

• Monitor pre- and post-engagement performance and report on service impact.

• Maintain Epic certifications and stay informed on the Epic roadmap, Foundation System, and CMS program updates.

⛳️ Requirements

• Bachelor's degree in a related field and/or an equivalent combination of training, education, and experience is required.

• Active Epic Healthy Planet certification is mandatory.

• Active EpicCare Ambulatory certification is mandatory.

• Active Epic ClinDoc certification is mandatory.

• Accreditation in Epic Compass Rose, Cheers, Cogito/Reporting Workbench, or Population Health is preferred.

• 3–6 years of practical Epic build and configuration experience in an ambulatory or population health environment.

• Over 2 years of experience supporting value-based care, ACO, or population health initiatives.

• Previous experience in consulting, professional services, or multi-organization implementations is highly preferred.

• Hands-on experience in design, build, and testing across Healthy Planet, EpicCare Ambulatory, and ClinDoc.

• Familiarity with Express Lanes, SmartTools, flowsheets, questionnaires, and navigator configuration.

• Knowledge of registries, health maintenance topics, care gaps, patient lists, BPAs, and Reporting Workbench.

• Ability to navigate partner change control, testing, and release processes.

• Working understanding of MSSP, ACO REACH, Medicare Advantage, and commercial value-based care models.

• Knowledge of MIPS/eCQM measures, HEDIS, Stars, HCC risk adjustment, and clinical documentation standards.

• Insight into front-office, clinical support, and provider workflows within independent and small-group primary care settings.

• Skills in consultative advisory, solution packaging, training, technical documentation, project coordination, and executive presentations.

• Familiarity with HL7v2, C-CDA, FHIR, and ADT/lab feeds.

• Comfort with interpreting performance data and utilizing SQL or similar query tools.

• Understanding of HIPAA compliance and secure management of partner and patient information.

• Willingness to travel to partner locations as required, estimated at up to 25%.

🏝️ Benefits

• Flexible remote work arrangement.

• Opportunity to establish and expand a new professional services function.

• Professional development opportunities through self-study and accessible Epic version training.

• Ability to maintain and reactivate Epic certifications through Epic's certificate maintenance process.

• Individual contributor role with the potential for leadership growth as the function scales.

• Travel to partner sites as necessary, estimated at up to 25%.