Compliance Intern

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Offer compliance advisory assistance to business partners regarding consumer finance and payment regulations; document guidance, decisions, and follow-up actions.

• Facilitate the intake, monitoring, and completion of Compliance Operations & Advisory tasks utilizing established workflows and evidence standards.

• Conduct second-line oversight evaluations of complaint handling for high-risk channels and contribute to the analysis of complaint trends and root causes.

• Aid in issues management governance by maintaining issue/action logs, validating remediation plans and evidence, and overseeing the aging of issues until resolution.

• Engage in change management oversight by assessing initiatives for compliance implications, control readiness, and necessary approvals or escalations.

• Execute pre-use compliance evaluations for marketing and customer communications; identify necessary disclosures and risks such as UDAAP and fair lending, and document findings.

• Assist with compliance assessments for product development regarding new products and significant initiatives; coordinate inputs, uphold risk/control documentation, and monitor launch conditions.

• Support third-party compliance efforts for customer-facing vendors, including due diligence documentation, tracking contract requirements, and ongoing oversight.

• Create written memos and governance-ready summaries for leadership and partner reporting.

• Aid in collecting and providing information for regulatory reviews, examinations, audits, and other supervisory activities.

• Contribute to additional compliance-related initiatives and projects as assigned.

⛳️ Requirements

• Self-driven, adaptable, and able to work independently or as part of a team.

• Strong comprehension of regulatory frameworks, laws, and compliance requirements relevant to consumer financial products and services.

• Experience in compliance operations/advisory, risk management, quality assurance, or other control/oversight activities (planning, documentation, analysis, and reporting).

• Excellent written communication skills with the capacity to produce clear documentation, memos, and evidence packages.

• Strong project management and organizational abilities, with the skill to effectively prioritize across multiple workstreams.

• Analytical thinker with sound judgment and a proactive approach; capable of recommending practical solutions that mitigate risk and enhance controls.

• Exceptional interpersonal and communication abilities, with the capability to engage with stakeholders at all levels, providing effective challenges and recommending practical solutions to mitigate risk and improve controls.

• High integrity, sound ethical judgment, and the comfort to escalate concerns when necessary.

• A BS/BA degree or higher in accounting, finance, business administration, legal studies, information systems, or a related field.

• At least 1 year of professional experience in consumer finance, fintech, banking, or another regulated environment is preferred.

• Experience in supporting complaint management oversight, issues management, change management, marketing review, product compliance assessments, or third-party oversight is highly desirable.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.

• Flexible work arrangements to support work-life balance.

• Engaging and collaborative work environment.