Compensation and Benefits Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Assist in the design, management, and operational implementation of both mandated and company-initiated benefits programs.

• Ensure precise execution of enrollments, claims, payroll inputs for compensation adjustments, vendor coordination, and adherence to Philippine laws and company policies.

• Serve as an operational subject matter expert for employees, vendors, and internal stakeholders.

• Oversee enrollments, terminations, and updates for SSS, PhilHealth, and Pag-IBIG.

• Prepare, validate, and coordinate timely remittances and statutory filings; support payroll with accurate contribution inputs and schedules; maintain proof of payment and submission logs.

• Manage voluntary and company-sponsored programs (e.g., health insurance top-ups, wellness initiatives, supplemental life/disability plans, employee assistance programs).

• Coordinate enrollments, renewals, claims, and vendor interactions.

• Reconcile payroll, government reports, and vendor statements for both statutory and voluntary benefits each payroll cycle; investigate and resolve discrepancies prior to remittance or claims submission.

• Liaise with benefits brokers, insurance providers, and government portals; manage vendor service level agreements, claims escalations, and reconciliation of vendor statements.

• Address employee inquiries regarding statutory entitlements and company benefits; prepare enrollment guides and communications; escalate complex cases to Senior Specialists.

• Assist employees with claims submissions, follow-ups, and coordinate requests or corrections with vendors or government agencies.

• Monitor regulatory changes and updates to vendor policies; revise internal procedures and communicate impacts to Payroll and HR Business Partners.

• Generate periodic reports on enrollment, utilization, contribution costs, and claims trends; maintain documentation that is ready for audit regarding statutory filings and vendor transactions.

• Recommend practical process enhancements, support minor automation efforts, and embrace new tasks and responsibilities to adapt to the evolving needs of the team.

⛳️ Requirements

• 1–3 years of experience in benefits administration, payroll support, or HR operations.

• Working knowledge of SSS, PhilHealth, Pag-IBIG, and statutory contributions.

• Familiarity with HRIS and/or payroll administration platforms; basic proficiency in Excel or Google Sheets.

• High level of accuracy in data entry, reconciliation, and maintaining records that are ready for audit.

• Ability to adhere to structured procedures, meet payroll deadlines, and implement internal controls.

• Clear written and verbal communication skills for employee support, vendor coordination, and cross-functional collaboration.

• Comfortable working remotely within the Philippines.

• Experience in BPO or shared services environments (preferred).

• Hands-on experience using the SSS portal, PhilHealth portal, and Pag-IBIG online services (preferred).

• Intermediate Excel skills, including pivot tables, lookup functions, and basic formulas (preferred).

• Prior experience reconciling statutory accounts and assisting with statutory or vendor audits (preferred).

• Exposure to process improvement, small automation projects, or vendor management initiatives (preferred).

🏝️ Benefits

• Flexibility to work remotely.

• Competitive salary package.

• Statutory and company-sponsored benefits.

• Continuous professional development opportunities.