Community Resource Coordinator II

This is a fully remote position, open to applicants in New York.

📋 Description

• Facilitate community engagement activities by linking members to available resources for their care management journey.

• Provide members with recognized community resources and assist the care team in identifying available support.

• Organize outreach initiatives and raise awareness of care/services offered.

• Address member inquiries regarding community and care resources.

• Support the creation of member-related correspondence and educational materials.

• Document and manage community resources in accordance with health plan regulations.

• Assist nurses and social workers with outreach, community education, informal guidance, and member assistance.

• Conduct non-clinical general health assessments and refer members to the appropriate care/services.

• Perform non-medical assessments focusing on home safety, community/environment resources, transportation, and employment.

• Engage in telephonic and/or in-person outreach to connect with hard-to-reach individuals and families.

• Make visits to individual homes and/or community organizations as required.

• Carry out additional duties as assigned.

⛳️ Requirements

• High School diploma or GED.

• 1–2 years of relevant experience.

• Familiarity with Social Determinants of Health (SDOH) barriers.

• Adherence to all policies and standards.

• Qualified candidates with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act.

🏝️ Benefits

• Health insurance.

• 401K.

• Stock purchase plans.

• Tuition reimbursement.

• Paid time off plus holidays.

• Flexible work arrangements including remote, hybrid, field, or office schedules.

• Additional forms of incentives may be included in total compensation.

• Equal opportunity employer committed to diversity.