Community Relations Representative I

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Deliver sales coverage and enhance market penetration for all business lines within a designated territory.

• Offer education, support, and coordinate community outreach to individuals.

• Identify potential enrollees and assess eligibility for Medicaid and/or Medicare.

• Participate in community events such as health fairs, HEDIS initiatives, and Member Advisory Groups.

• Establish and nurture relationships with community contacts and organizations.

• Enroll consumers in Medicare products and provide information on Medicaid programs.

• Assist in maintaining ongoing enrollment and deliver Medicaid recertification information.

• Conduct home visits and personalized meetings to finalize Medicare enrollment or clarify Medicaid products.

• Aid members in accessing healthcare, transportation, and other essential services.

• Adhere to marketing activity guidelines and supply necessary materials and documentation.

• Investigate and keep track of competitive products and marketing strategies.

• Prepare reports on territory operations, product acceptance or rejection, and competitive circumstances.

• Execute additional tasks as assigned while conforming to company policies and standards.

⛳️ Requirements

• A Bachelor's Degree in marketing, sales, a related field, or equivalent experience is required.

• More than 2 years of experience in marketing, sales, or community relations/outreach.

• Preferably experienced in a managed care or Medicaid setting.

• Bilingual candidates are a plus.

• A State Driver’s License is required upon hiring.

• Must obtain the current state’s Accident and Health Insurance Agent License within 180 days.

• Capability to lift boxes containing marketing materials for events.

• Willingness to travel.

🏝️ Benefits

• Competitive salary.

• Health insurance coverage.

• 401K retirement plan.

• Stock purchase options.

• Tuition reimbursement program.

• Paid time off along with holidays.

• Flexible work arrangements including remote, hybrid, field, or office schedules.

• Additional forms of incentives may be included in total compensation.

• An equal opportunity employer dedicated to diversity.