Community Relations Liaison

This is a fully remote position, open to applicants in Illinois, +2 more states.

📋 Description

• Cultivate, oversee, and strengthen lasting partnerships with both current and potential referring providers.

• Discover new opportunities for referrals and collaborations.

• Establish, sustain, and enhance strategic relationships with referents.

• Develop and optimize alliance workflows and standards.

• Strategize and implement proactive growth initiatives.

• Manage a designated territory utilizing a traditional sales framework.

• Advocate for Rogers behavioral health services to essential community stakeholders.

• Conduct daily in-person and virtual meetings with customers, including cold outreach.

• Organize Lunch & Learn sessions, breakfast and dinner programs, networking events, and other engagements.

• Supervise expenditures and effectively manage budget allocations.

• Plan and execute continuing education events while promoting CE webinars and live events.

• Conduct on-site tours of campuses and programs.

• Maintain regular communication with referents via phone, email, social media, and various other channels.

• Achieve activity, census, and individual performance goals.

• Stay informed about behavioral health programming, diagnoses, and industry trends.

• Communicate the effectiveness, patient demographics, and outcomes associated with Rogers programming.

• Engage in training and educational opportunities.

• Log referent interactions within CRM software.

• Fulfill monthly operational and other reporting obligations.

• Analyze reports to make timely and efficient decisions.

• Submit expense reports as required.

• Collaborate with both internal and external stakeholders while embodying Rogers' values of Compassion, Excellence, and Accountability.

• Adhere to system policies and procedures, including those related to Human Resources, infection control, employee health, and patient safety.

• Participate in hospital committees, performance improvement meetings, and team projects as assigned.

• Promote departmental objectives and the hospital's mission.

• Educate new staff on pertinent regulations or requirements as directed.

• Provide feedback, voice concerns, and contribute to solutions.

• Carry out additional responsibilities as assigned.

⛳️ Requirements

• A bachelor's degree is required, preferably in business, communications, psychology, social work, or a related field.

• A minimum of two (2) years of experience in business development and/or a related area.

• Experience in strategic planning, new business development, and negotiation.

• Proficient in computer skills with a working knowledge of software programs, including Word and Excel.

• A valid driver’s license is necessary.

• Must obtain insurable status as per the Rogers insurance policy.

• Candidate should reside in Wisconsin, Illinois, or Minnesota, within 50 miles of a Rogers location and close to an airport.

• Must be able to travel by car and/or air and be away from home for extended periods.

• Willingness to undertake overnight and weekend travel throughout the year as needed.

• Approximately 80% of the time will be spent outside the office; travel assignments may reach up to 90% of work time.

• Strong interpersonal skills and emotional intelligence are required.

• Capable of presenting information in an engaging and efficient manner to individuals, small groups, and large audiences.

• Must be able to communicate effectively through written, verbal, and auditory means with reasonable accommodations.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance for you and your family.

• 401(k) retirement plan.

• Employee share program.

• Life and disability insurance.

• Flexible spending accounts.

• Tuition reimbursement opportunities.

• Health and wellness program.

• Employee assistance program (EAP).

• Travel expenses are covered by the organization.