Community Health Worker

This is a fully remote position, open to applicants in Louisiana.

📋 Description

• Conduct home visits for Aetna members who have chronic conditions.

• Reinforce adherence to care plans while adapting tasks to align with members’ cultural, linguistic, and religious backgrounds.

• Provide education to healthcare professionals and providers regarding social determinants of health.

• Foster relationships with members, providers, nurse case managers, agencies, supervisors, and office staff.

• Work to diminish cultural and socioeconomic barriers between clients and institutions.

• Assist in the implementation of care plans, member education, care management strategies, and community linkages.

• Aid members in recognizing socioeconomic challenges and formulating health/social management plans and objectives.

• Identify gaps in the care system and assist members in accessing community services and eligible programs.

• Schedule social service appointments and aid in completing applications.

• Support medication adherence, conduct medication reviews, and facilitate refill procurement.

• Instruct on disease self-management, including nutritional guidance and symptom tracking.

• Accompany members to appointments when necessary.

• Maintain electronic health records, compile reports, write progress notes and letters, and perform administrative tasks.

• Engage in extensive travel to client homes, community locations, agencies, and outreach venues.

⛳️ Requirements

• Must reside in Louisiana and be located within the assigned Region 1 parishes: Orleans, Jefferson, St. Bernard, and Plaquemines.

• If not certified as a CHW at the time of hire, must successfully complete a Certified Community Health Worker/Promotora certification program recognized by the State of Louisiana within 12 months of the start date.

• Willingness to travel 60-75% of the time.

• Must have access to dependable transportation.

• 1-2 years of experience in providing clinical support services.

• At least 1 year of experience in community outreach with knowledge of Louisiana community resources.

• 1 year of experience working with clients who have clinical needs, either physical or behavioral health.

• Proficiency in using personal computers, including keyboard navigation, MS Office Suite, MS Teams, Outlook, Word, Excel, and electronic health record systems.

• Flexibility to work outside of core business hours, Monday through Friday, from 8 AM to 5 PM.

• Ability to work two days per week until 9 PM local time.

• High school diploma or G.E.D. required.

• Bilingual proficiency in Spanish or French is advantageous.

🏝️ Benefits

• CVS Health bonus, commission, or short-term incentive program in addition to base salary.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources that support physical, emotional, and financial well-being.