Communications & Community Engagement Manager – Energy / Infrastructure

This is a fully remote position, open to applicants in United States.

📋 Description

• Create public communications such as FAQs, fact sheets, emails, web updates, social media posts, and print materials on both technical and sensitive subjects.

• Investigate intricate topics and collaborate with engineers, leadership, and experts to ensure accuracy.

• Compose sincere and empathetic replies to resident inquiries and concerns.

• Strategize and implement multi-channel campaigns across social media, email, web, and print platforms.

• Develop messaging and materials for community meetings and outreach to stakeholders.

• Uphold a consistent and trustworthy voice across all channels.

• Monitor open rates, attendance, questions received, sentiment, and other metrics; provide reports on outcomes.

• Handle sensitive and confidential information with discretion.

⛳️ Requirements

• A background in journalism, communications, public relations, or a related field (e.g., Mass Communication, Development Communication, English, Humanities, etc.).

• Exceptional and natural writing skills in English.

• Capability to accurately simplify complex technical subjects.

• A research-oriented mindset and readiness to ask questions rather than make assumptions.

• Ability to differentiate between known, projected, undecided, and promiseable information.

• Skill in communicating honestly and respectfully with frustrated or skeptical individuals.

• Capacity to work independently while effectively coordinating with leadership.

• Experience in executing multi-channel campaigns and evaluating their success.

• A resume is required.

• 2–3 writing samples are needed, ideally including one on a technical or sensitive topic.

• A 150–250-word written response to a specified resident scenario is required.

• The application subject line must read “Clear and Honest.”

• This is not a short-term position.

• Bonus: Experience in energy, utilities, infrastructure, government, NGO, or crisis communications.

• Bonus: Experience with U.S. or international clients.

• Bonus: A portfolio of published work.

🏝️ Benefits

• Opportunities for professional growth and development.

• Flexible working hours and potential for remote work.

• Engaging work environment with a focus on collaboration and teamwork.

• Competitive salary and benefits package.