Communications Associate, French

📋 Description

• Develop straightforward and concise posts in French for all RH social media platforms, targeting francophone markets.

• Organize weekly and monthly content with direction from the Manager.

• Tailor content for each platform (LinkedIn, Twitter/X, Instagram, Facebook) while ensuring cultural relevance for French-speaking audiences.

• Craft captions in French, design simple graphics (or provide guidance to a designer), and schedule posts accordingly.

• Take the lead on French-language content across all markets.

• Write clear, simple, and human-centered messages in both French and English.

• Produce blog posts, email content, social media posts, and scripts specifically designed for francophone audiences.

• Evaluate French content for grammatical accuracy, clarity, and consistency.

• Assist in upholding the Reliance Health tone of voice across francophone markets.

• Contribute to drafting internal updates, announcements, and newsletters in French as needed.

• Collaborate with cross-functional teams to determine communication needs for French-speaking staff and stakeholders.

• Create messages that are easily comprehensible for staff in all francophone markets.

• Monitor the performance of posts and campaigns within francophone markets.

• Compile monthly dashboards with insights tailored to French-speaking audiences.

• Utilize data to clarify successful strategies and areas for improvement.

• Propose minor adjustments to enhance performance in francophone markets.

• Assist in planning and executing marketing and communication campaigns aimed at francophone markets.

• Coordinate with product, sales, clinical, and leadership teams to ensure that French-language campaigns are precise and on-brand.

• Keep campaign tasks on track and communicate progress regularly.

• Ensure that all French content adheres to brand guidelines and maintains accuracy in translation and messaging.

• Maintain consistency in messaging across francophone markets and identify discrepancies between French and English content.

• Notify the Manager when French content does not align with brand values or cultural context.

• Collaborate with Sales, Product, Clinical, and Leadership teams to gather information and create French-language content.

• Act as a cultural and linguistic intermediary between English-speaking teams and francophone markets.

• Provide clear updates while working remotely across different markets.

• Stay informed about social trends in francophone African markets.

• Recommend content ideas that resonate with the audiences of each French-speaking country.

• Support the Manager in implementing strategic improvements to French-language content and communications.

⛳️ Requirements

• Bachelor's Degree or HND in any field is required.

• Must have completed NYSC or possess a valid exemption letter.

• Proficiency in Microsoft Office Suite is essential.

• Familiarity with social media tools and CRM systems is required.

• Exceptional writing skills in both **French and English** (clarity, grammar, and structure in both languages).

• Ability to function effectively in a remote work environment.

• Fluent in both **French and English**, with a solid understanding of francophone African digital culture.

• Data literacy (comfortable navigating dashboards, metrics, and insights).

• Nice To Have:

• Basic design or video editing skills (e.g., Canva, CapCut).

• Experience in health tech, fintech, or B2B content creation.

• Experience working across various francophone markets (e.g., Senegal, Côte d'Ivoire, Cameroon).

• Proficiency in Zoho and Adobe Suite.

• Previous experience in content creation and creative writing for French-speaking audiences.

🏝️ Benefits

• At Reliance Health, we prioritize our people and their well-being. Our benefits package is designed to support your success, growth, and happiness. Here’s what you’ll enjoy:

• **Remote-First Environment**: Work from anywhere while staying connected to a vibrant, collaborative team.

• **Competitive Salary and Benefits**: We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.

• **Premium Health Insurance**: Comprehensive health coverage for you and your family, because your well-being comes first.

• **Unlimited Leave**: Take the time you need when you need it—no limits, no questions asked.

• **Meaningful Impact**: Play a key role in transforming customer experiences and shaping healthcare innovation.

• **Collaborative Work Culture**: Join a supportive, inclusive, and team-focused environment that celebrates diversity.

• **Growth Opportunities**: Access tools, mentorship, and resources to elevate your skills and career.

• **Learning & Development Allowance**: We provide an allowance to support your ongoing professional growth and skill enhancement.

**This is more than a job—it's a chance to grow, thrive, and make a real difference. At Reliance Health, your journey matters.**