Commissioning Field Service Representative – Water Technologies

This is a fully remote position, open to applicants in Utah.

📋 Description

• Develop and oversee project commissioning while executing commissioning plans on-site.

• Diagnose and conclude commissioning tasks effectively.

• Support customers with space management, labor, tools, disposal of test water, startup assistance, recommended spare parts, and operations and maintenance training needs.

• Ensure the safe and successful commissioning of Services Water Treatment Projects from construction through to operations.

• Address systemic customer challenges and guide necessary experts to achieve resolutions.

• Create strategies to resolve customer concerns based on site observations and technical expertise.

• Apply plant optimization methods.

• Implement optimization processes for PLC/HMI/Controls during post-commissioning project closure.

• Educate and mentor company personnel and partners during site visits, commissioning, troubleshooting, and on Veolia products, processes, equipment, and controls.

• Manage customer expectations while upholding high standards at all sites.

• Coordinate with services, product, engineering, process, and controls teams to log and resolve issues.

• Provide customer-facing subject matter expertise and assistance through both on-site and remote access.

• Offer constructive feedback to engineering, product management, and design teams for ongoing improvements in product and project delivery.

⛳️ Requirements

• Ability to thrive in a fast-paced environment and work independently to achieve business results.

• Strong and effective communication skills.

• Familiarity with Veolia Water Technologies & Solutions products, solutions, and applications.

• Proficient in computer applications, including Excel, Word, and PowerPoint.

• Relevant field experience with Veolia WTS products.

• Background in Root Cause Analysis (RCA) methodologies.

• Practical knowledge and experience with industrial networking and fieldbus systems.

• Strong mathematical skills, including operations with whole numbers, fractions, decimals, ratios, and percentages.

• Capable of reading and interpreting instructions and safety manuals.

• Ability to work autonomously and manage multiple priorities.

• Quick adaptability to new challenges, clients, and situations.

• Ability to make timely and accurate decisions with limited information.

• Bachelor's degree; engineering or chemistry preferred.

• At least 5 years of experience in water/wastewater treatment projects or related fields.

• Knowledge and experience with PLC & HMI/SCADA programming and troubleshooting; Rockwell, GE-IP/Emerson preferred.

• Familiarity with or willingness to learn about equipment and processes related to Veolia WTS products and systems, including RO/ED, UF/MBR, Ion Exchange, ADT, and Thermal technologies.

• Mechanical expertise, especially regarding water treatment equipment.

• Electrical expertise, particularly with electrical panels and water treatment equipment.

• Must be eligible to work lawfully in the U.S. immediately; the employer will not sponsor U.S. work authorization.

🏝️ Benefits

• Medical, Dental, & Vision Insurance Starting Day 1.

• Life Insurance.

• Paid Time Off.

• Paid Holidays.

• Parental Leave.

• 401(k) Plan - 3% default contribution plus matching!

• Flexible Spending & Health Savings Accounts.

• AD&D Insurance.

• Disability Insurance.

• Tuition Reimbursement.

• Competitive compensation.

• Up to 80% travel.