Commissioning Field Service Representative – Water Technologies

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Plan, lead, and execute commissioning projects for intricate services, custom bridge, and extended-scope water treatment initiatives.

• Troubleshoot challenges and facilitate project closeout from construction through to commissioning and operations.

• Address systemic customer concerns and guide the necessary specialists towards resolution.

• Manage customer issues to resolution through both on-site support and remote assistance.

• Implement plant optimization strategies and enhance PLC/HMI/Controls optimization processes.

• Support customers with commissioning necessities, startup procedures, recommended spare parts, and operational/maintenance training.

• Train and mentor company personnel and partners on Veolia products, operations, commissioning, and troubleshooting techniques.

• Manage customer expectations while upholding high standards of service.

• Communicate with services, product, engineering, process, and controls teams to document and address issues.

• Provide insights to engineering and product management for enhancements in product, system, and project delivery.

• Apply EHS standards, design standards, procedures, governance, and processes as a customer-facing subject matter expert.

⛳️ Requirements

• Bachelor’s degree in engineering or chemistry is preferred.

• At least 5 years of experience in water/wastewater treatment projects or related areas.

• Practical knowledge and experience with PLC & HMI/SCADA programming and troubleshooting; Rockwell, GE-IP/Emerson preferred.

• Familiarity with Veolia Water Technologies & Solutions products, solutions, and applications.

• Strong computer skills, including proficiency in Excel, Word, and PowerPoint.

• Relevant field experience involving Veolia WTS products.

• Background in Root Cause Analysis (RCA) tools.

• Proficient knowledge and experience with industrial networking and fieldbus systems.

• Mathematical skills including proficiency with whole numbers, fractions, decimals, ratios, and percentages.

• Capability to read and interpret instructions and safety manuals.

• Proven ability to work independently, manage multiple priorities, adapt swiftly, and make timely decisions.

• Willingness and ability to travel up to 80%, with 95% of travel occurring within the United States.

• Capacity to work outdoors and in industrial settings.

• Ability to work around potentially hazardous chemicals utilized in water treatment processes.

• Must be legally eligible to work in the U.S. immediately; the employer will not sponsor U.S. work authorization.

🏝️ Benefits

• Medical, Dental, & Vision Insurance Starting Day 1.

• Life Insurance.

• Paid Time Off.

• Paid Holidays.

• Parental Leave.

• 401(k) Plan with a 3% default contribution plus matching!

• Flexible Spending & Health Savings Accounts.

• AD&D Insurance.

• Disability Insurance.

• Tuition Reimbursement.

• Employees have the option to work remotely.