Commercial Training & Competency Program Manager

This is a fully remote position, open to applicants in Italy.

📋 Description

• Develop and oversee the global training strategy for commercial operations.

• Create a uniform, scalable learning framework, onboarding initiatives, and blended learning strategies for all regions.

• Construct and manage a worldwide sales competency framework.

• Identify necessary capabilities, evaluate proficiency, recognize gaps, and implement development plans for commercial positions.

• Collaborate with Regional Commercial Leaders, Business Units, and DBS teams to synchronize training priorities and ensure the relevance of content.

• Establish governance for training and operational excellence through standardized processes, content management, reporting, compliance oversight, learning platforms, and Train-the-Trainer networks.

• Evaluate the effectiveness of training programs and monitor competency advancement.

• Assess performance gaps and deliver actionable insights to leadership.

• Report to the Director of Global Commercial Operations as a member of the Global Commercial Operations team.

⛳️ Requirements

• Bachelor's or master's degree in Business, Training & Development, Commercial Management, or equivalent experience.

• Over 7 years of experience in Sales, Commercial Excellence, Sales Enablement, or Training roles.

• Proven capability to develop and manage global programs and projects.

• Exceptional facilitation, communication, and influencing abilities.

• Proficient in MS Office, especially MS Excel.

• Experience with large language model (LLM) based answer engines such as M365 Copilot, ChatGPT, or Claude.

• Willingness to travel 20% of the time.

• Familiarity with Learning Management Systems like Cornerstone and Workday Learning is an advantage.

🏝️ Benefits

• Health care program.

• Paid time off.

• Comprehensive benefits package.

• Flexible remote working options.

• Opportunity for remote work from home.