Commercial Solutions Engineer Manager

This is a fully remote position, open to applicants in Australia.

📋 Description

• Recruit, develop, and manage a geographically dispersed team of high-achieving Commercial Solutions Engineers throughout APAC and MENA.

• Cultivate a culture of collaboration, trust, and ongoing learning across various markets and time zones.

• Mentor and coach SEs to enhance their technical depth, industry knowledge, and consultative selling abilities.

• Establish development frameworks that nurture future leaders and encourage internal mobility.

• Design scalable regional SE frameworks to maintain consistency, excellence, and agility across APAC and MENA.

• Integrate AI, data-driven insights, and automation tools to improve commercial deal support, forecasting, and solution quality.

• Collaborate with Revenue Operations to synchronize coverage models, resource distribution, and pipeline analytics for the commercial sector.

• Promote regional alignment while considering market nuances; balancing centralized efficiency with local responsiveness.

• Work alongside Commercial Sales Leadership to devise and implement account strategies for high-growth, multi-region clients.

• Collaborate closely with Product, Marketing, and Customer Success to provide feedback loops that influence product innovation and roadmap alignment for the commercial market.

• Lead the technical strategy for commercial segment verticals (e.g., retail, finance, SaaS, and E-commerce).

• Guide your team in facilitating high-value commercial deals through customized demos, architecture reviews, and proof-of-concept initiatives.

• Act as a regional technical sponsor for strategic commercial accounts, ensuring customer success from pre-sales through expansion.

• Advocate for the adoption of AI-powered insights, automation, and data orchestration to deliver scalable and measurable impact for commercial clients.

• Ensure regional consistency in how the SE team showcases ROI, TCO, and strategic value.

⛳️ Requirements

• 3+ years of leadership experience in Solutions Engineering within multi-region or international commercial sales environments.

• 5+ years of SE experience, preferably supporting complex SaaS or martech platforms at a commercial scale.

• Demonstrated success in managing distributed teams across APAC and MENA, with an understanding of regional business dynamics and customer maturity.

• In-depth knowledge of commercial sales cycles, procurement processes, and cross-functional stakeholder management.

• Experience in vertical markets (e.g., retail, finance, SaaS, and E-commerce).

• Strong proficiency in AI and data-driven selling techniques, with proven experience integrating tools that enhance SE productivity and engage commercial customers.

• Excellent collaboration skills across Sales, Product, and Marketing to ensure alignment in GTM execution across APAC and MENA.

• Expertise in SEO, digital marketing, or martech is highly preferred.

🏝️ Benefits

• Accelerated and continuous career advancement: the highest promotion rate within the organization.

• A team distributed across over 40 locations globally.

• Offline and online boot camps as part of our onboarding process.

• President’s club—an opportunity to celebrate exceptional achievements and reward top performers in luxurious vacation destinations.

• Quota attainment recognized as higher than the market average, according to RepVue.

• Uncapped commissions.