Commercial Sales Support – Spain & Southern Europe

This is a fully remote position, open to applicants in Spain.

📋 Description

• Cultivating and managing existing business relationships throughout Spain and Southern Europe for the Bio-Techne portfolio.

• Accountable for customer follow-ups, quote and order assistance, account coordination, and fostering customer engagement.

• Involvement in select customer visits, seminars, and account development initiatives in Spain.

• Provide support for sales orders, quote processing, customer follow-ups, and CRM/database tasks.

• Manage both inbound and outbound customer communications through various channels.

• Collaborate closely with Customer Service, Technical Support, Account Managers, and Field Application Specialists.

• Assist in customized commercial projects aimed at boosting revenue and enhancing customer experience.

• Engage in customer visits, local events, and coordinate local interactions around key accounts.

• Address customer inquiries regarding RNAscope and associated workflows.

⛳️ Requirements

• Proficient in both Spanish and English.

• Located in Spain or willing to travel frequently within the country.

• Background in customer care, sales support, inside sales, commercial support, or a customer-facing commercial setting.

• Proven capability to thrive in a target-driven and commercially oriented environment.

• Excellent communication skills with confidence in engaging customers, both remotely and in-person.

• Strong IT proficiency, including familiarity with CRM/database systems, Outlook, Excel, and Word.

• Ability to juggle multiple priorities, follow up accurately, and meet deadlines.

• Capacity to work autonomously while maintaining close ties with the broader commercial team.

• A Bachelor's degree in a relevant scientific discipline is preferred.

• A scientific background in biology, molecular biology, pathology, immunology, oncology, neuroscience, or a related life science field is advantageous.

• An MSc, PhD, or prior research experience is beneficial but not mandatory.

• Experience with academic, biotech, pharma, CRO, pathology, or core facility clients is a plus.

• Familiarity with RNAscope, in situ hybridization, IHC, spatial biology, transcriptomics, imaging, or tissue-based research workflows is highly desirable.

• Prior experience in a hybrid commercial or customer-facing role would be advantageous.

🏝️ Benefits

• Competitive salaries.

• Comprehensive benefits for employees and their families.

• Retirement plans.

• Employee stock purchase options.

• Opportunities for mentorship and career advancement.

• Training and development initiatives.

• Internship opportunities.

• An international and diverse work environment.

• Employee resource groups.

• Volunteer and charity events.

• Employee events that foster a culture of caring and belonging.

• An empowering and innovative culture.