Commercial Growth Representative

📋 Description

• Responsible for managing designated Pace Analytical Services Accounts, achieving financial targets for those accounts, and addressing inbound leads.

• Aims to sustain revenue from current assigned accounts to ensure clients within the maintenance category receive excellent care, thereby minimizing attrition.

• Creates new revenue streams by soliciting and securing orders, interpreting technical requirements, providing technical information, and developing Pace's maintenance and strategic accounts.

• Evaluates and qualifies inbound leads generated from the website and marketing initiatives, potentially securing new business for the organization.

• Develops sales opportunities by researching and identifying potential accounts, acquiring new accounts, building relationships, offering technical information and explanations, and preparing quotes.

• Establishes new accounts and contacts through inbound programs and outbound research efforts.

• Adheres to a comprehensive standard operating procedure to document all customer interactions.

• Enhances job knowledge by reviewing new product descriptions and engaging in educational opportunities.

• Achieves departmental and organizational goals by taking ownership of new and varied requests.

• Seeks out opportunities to enhance job accomplishments.

• Contributes to the department's efficiency and effectiveness in serving customers by providing suggestions and actively participating as a team member.

• Promotes and supports Pace's overall mission by exhibiting courteous and cooperative behavior while interacting with customers and staff, fostering a harmonious and effective workplace environment.

⛳️ Requirements

• Bachelor's degree in chemistry, biology, or a related field.

• Two (2) years of professional experience in environmental services or laboratory operations; OR an equivalent combination of education, training, and experience.

• Intermediate to complex knowledge of sales effectiveness principles, practices, and techniques.

• Familiarity with the administration and oversight of sales programs, policies, and procedures.

• Technical understanding of Pace's products and services.

• Intermediate to complex methods for resolving sales and customer issues, inquiries, and concerns.

• Knowledge of applicable sales laws, codes, and regulations.

• Understanding of various testing tools, equipment, and processing methods.

• Proficiency in computer applications and systems relevant to the role.

• Principles and practices for serving as an effective member of a project team.

• Methods for communicating with staff, colleagues, and customers to ensure safe, effective, and appropriate operations.

• Proficiency in business English, including spelling, grammar, and punctuation.

🏝️ Benefits

• Competitive salaries.

• Medical insurance.

• Dental and vision coverage.

• 401K retirement savings plan with immediate 100% vesting in employer match.

• Life insurance.

• Disability and voluntary benefits.

• Paid time off for holidays.

• Sick and vacation days.

• Health Savings Account (HSA).

• Wellness program.

• Flexible spending accounts.

• Tuition reimbursement.

• Employee Assistance program.

• Parental leave.

• Optional legal coverage.

• Identity theft protection.